Travel Insurance Reviews for CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rate the CSA Travel Protection Custom plan
(4.58 out of 5)
based on 3351 ratings and 1304 reviews.
98% of customers would recommend this plan to a friend or a relative.

Showing 171-180 of 1,304 Reviews

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Filed claim
The trip included a
CSA Travel Protection Custom
We didn't need to file a claim, but came very close! Shortly after we left on our trip, a huge tree (4 foot base and 100 plus feet tall) came down in our front yard! Thankfully, no one was hurt, but if it had fallen on our house, it would have been "bye bye cruise"! You just never know what might happen.
Gary W. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
The only suggestion that I have is that you include the information to file a claim with the pre-trip reminder. I purchased my insurance months in advance and it would have been nice not to have to search my e-mail for the original confirmation. No claim filed (gratefully) so I guess the truest test was not necessary.
Yasheene C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
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    Thank you for your feedback on the policy. Your suggestion has been noted. Please keep in mind, you can call us at 800-487-4722 to have your policy information sent to you again.
    Jul 01,2014
CSA Travel Protection Custom
We did not have to use the plan but the satisfaction of knowing we had it if we needed it was great. Price was very reasonable.
Jimmy T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
I did not have to use the plan on my recent trip, but I assume it would have covered the things listed in the plan description. Last year I did have to use the plan to collect on some damage to a suitcase, and while the plan would not submit payment until I had already collected something from the airline, when it finally did, I was reasonably satisfied. I never travel without insurance, and usually use CSA.
Paul S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
This plan was reassuring that if something unforeseen went wrong during our trip, we were protected.
Steven S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
The customer care representative was very helpful when I called. He e-mailed me two possible plans for my consideration. I was able to recommend it to my travel companions (who also purchased the policy). Thanks very much!!
Marie P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
We had to cancel due to an accident and resulting health problem. I completed the forms and received an email that the claim was processed and received a check in less than 3 weeks of filing the claim. GREAT customer service.
Margaret Mary S. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
I will use a plan again when we do our next travel.
Bruce H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
I would recommend this plan. I did not file a claim on this trip. I had filed a claim 3 years ago for interruption of my trip. I was reimbursed the full cost of my ticket. The claim was processed in a timely manner and I received the reimbursement promptly. Plan cost is really affordable for the amount you get reimbursed.
Pratapsinh S. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
This plan seemed comprehensive and well priced. I have purchased a similar plan from the same company for a trip in September, so I am pleased so far.
Judith E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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