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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Italy rated Generali Global Assistance
4.58 out of 5
936
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Preferred
Filled my needs
William S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Very professional and courteous service provided by the representative when I filed my claim.
Jesus R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
During the uncertain post-Covid-19 travel period to/from Italy, the policy gave us peace of mind. Fortunately, we do not need to file a claim.
Joseph B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I felt confident that I would have the coverage I needed in the event of a problem. I thought it was reasonably priced. The customer service representative that helped me make a change in my travel dates and was efficient and pleasant. I will use this company again.
Ruth S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
The agent explained everything and compared various plans tailored to our needs. A great service.
Sandra F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
Hard to rate a plan I didn’t have to use, but not complaining! Good followup throughout with notices and reminders. I’d probably buy this same policy again
Chloe D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Thankfully, I never had to file a claim, but it was reassuring to know that I was covered in case something did go wrong. I arrived safely in Italy, my luggage however, decided to stay in Munich. I was staying with friends who were surprised by my lack of concern over my lost luggage. I explained that I had travel insurance and in the worst case scenario, I would have to buy new clothes. My luggage arrived three days later by courier. Italy was the trip of a lifetime! I will buy this insurance for my next trip as well!
Lorie L. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Glad I didn’t need to use the insurance, but felt well covered if I did.
Herman K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Having this plan gave me peace of mind that if anything happens I will be covered. Lucky for me I didn't need to use it but I prefer to have it and do not need it rather than need it and don't have it.
Salia A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Joseph Novo
    Generali Global Assistance
    Photo
    That's great to hear. Thanks for your feedback and purchase!
    May 31,2022
Generali Global Assistance Preferred
Very helpful staff to assist me in what I needed for my trip to Italy and Sicily. I was given several options to choose from, to fit my budget.
I felt confident that if a problem arose, I would be covered, and would have good support.
Lynn G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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