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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have and visited Germany rated Generali Global Assistance
4.57 out of 5
146
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
since I didn't file a claim, I don't know what this review is actually worth.
bernard b. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
The plan covered the items we needed and was reasonably priced compared with similarly offered plans. .
Emily Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
This plan had a more reasonable cost. They sent clear information about coverage and sent us a reminder with important contact numbers prior to our trip. Fortunately, all went smoothly and we did not need it which is the best outcome!
Sherry G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Didn't have to use the ins- but is sure good to have.
Dion P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
Great company.
Betty S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
The woman I spoke with on the phone when I signed up for my plan was extremely knowledgeable and helpful. I did not need to use the plan therefore I cannot speak to how easy or difficult it was to file a claim.
Valerie M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Having had the good fortune of not filing a claim for my trip, this is a review of the contract document, not its implementation. One reason I chose this plan was because I felt the contract document was well written, well organized, and easier to understand than those of other trip insurance companies.
Paul L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I use Generali Global insurance 8 - 10 times a year, most trips are 2 to 3 weeks long.
I will continue to use Generali Global for my travel insurance.
Arch H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
The plan we selected gave us peace of mind that the unexpected would be taken care of.
Raymond N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
After filing a claim with our primary health insurance company and upon receiving their decision and converge, we forwarded everything, i.e., the health provider's bills, the payment by us of the bills, the documents related to the services and payments by the primary, to our secondary insurance company, namely, the Generali Global Assistance Premium Program.
After their review, they made a fair determination of our coverage with them, and sent us a timely check. We were pleased with the process and outcome. Thank You.
Richard S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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