Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Standard
didn't need, a very good thing.
Angela D. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
We did not need to make a claim. This policy provided excellent coverage especially needed during Covid pandemic.
Edward K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
I had a change in travel dates due to pulling out of a tour, so not only were my dates changed, but the amount of coverage I needed went way down due to now traveling on my own. I called Generali the week before I was to leave -- they changed the dates and refunded the difference between my original coverage and what my new coverage was. The change and refund was same day. I was very impressed with their responsiveness and will certainly use them again the next trip I take.
Susan D. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
I never needed to use the plan so I don’t know how they would respond to a claim, but the cost was reasonable and coverages were good.
Judy P. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
This policy gave my wife and me peace of mind during our recent international trip to Italy. Traveling in these Covid times with numerous bureaucratic tests, retests, mandatory forms, countless inspections, tight border controls, etc. is HIGHLY STRESSFUL. While the insurance coverage gave us some peace of mind during this trip, we now question why we even bother with international travel. Traveling is not fun.
There is no coordination among the airlines and the so-called political leaders are not leading. I fear that the travel industry is needlessly doomed.
There is no coordination among the airlines and the so-called political leaders are not leading. I fear that the travel industry is needlessly doomed.
Joseph B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Luckily I dd not need to file a claim. Eight people in my travel group tested positive for Covid-19, one had to be hospitalized. I am not sure that my insurance premium would have covered the additional expenses. Did it?
Edith S. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
regretfully i had to cancel this trip bc of a hip issue that is requiring hip replacement- i could not manage walking or traveling. Generali was great to deal with- helpful staff, easy process and follow thru with full refund. Naturally i needed to provide all documentation re: physician letter, treatment history etc. but absolutely no push back and received full refund promptly. very satisfied.
Pamela O. would
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
Generali Global Assistance
Preferred
Affordable plan that provides good value for the cost.
Jeanette H. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
The first question really has no answer since I had no incidents during the trip.
The price and presumed coverage seemed reasonable compared with other companies plans.
The price and presumed coverage seemed reasonable compared with other companies plans.
Stuart F. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
The best thing about the plan is I didn't have to use it!
However, felt it was a sound plan and good value.
However, felt it was a sound plan and good value.
Bruce S. would
recommend this plan to a friend or relative.