Travel Insurance Reviews for CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rate the CSA Travel Protection Custom plan
(4.59 out of 5)
based on 3134 ratings.
98% of customers would recommend this plan to a friend or a relative.
Prices paid recently for this plan range from $22 to $495 USD.

Showing 21-30 of 1,218 Reviews
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Filed claim
Review by
on
for a trip to Canada. Canada.
CSA Travel Protection Custom
We experienced significant weather delays on our return flights and had to spend two nights in different hotels - one at airline's expense, one at ours. My claim for the latter was paid promptly and with no hassles. I was very impressed!
Brian E. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
Review by
on
for a trip to France. France.
The trip included a
CSA Travel Protection Custom
We normally do not purchase travel insurance but due to the many travel arrangements we decided that for this trip it would be the prudent thing to do. We researched various plans and CSA was the best value not to mention a fair price. A comparable plan through a different company would have cost us an additional $500 or more. Due to a train strike in France we had to make alternate travel plans which were quite expensive and CSA covered the entire cost. We definitely recommend them for your travel insurance needs and will use them for our next trip. Thanks to CSA Travel Protection for taking care of our claim and keeping us informed along the way.
James H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims
Satisfaction
  • Empty Comment
Review by
on
for a trip to Jamaica. Jamaica.
CSA Travel Protection Custom
Didn't need to submit a claim but the policy provided piece of mind for our family vacation. The site is very easy to use and compare plans.
Susan L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to Lao People's Democratic Republic (Laos). Lao People's Democratic Republic (Laos).
CSA Travel Protection Custom
Though I never had to use it I was glad to have the back up. It gave me some peace of mind.
Lisa S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to France. France.
The trip included a
CSA Travel Protection Custom
I was glad I had it.
Lisa H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to Ireland. Ireland.
CSA Travel Protection Custom
Coverage seemed pretty comprehensive and reasonably priced. Would have been great if it offered expanded coverage for auto rental.
Adrianne P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. You raise a terrific point that the rental car coverage is good for collision/damage but does not include liability. We will pass on the idea of rental car liability coverage to our product department.
    Aug 22,2014
Review by
on
for a trip to Italy. Italy.
The trip included a
CSA Travel Protection Custom
This plan was the most reasonable of all quality plans that we considered for the coverage that we received.
Ann A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to United States - Alaska. United States - Alaska.
The trip included a
CSA Travel Protection Custom
We felt the trip insurance was overly pricey through the travel agent. InsureMyTrip seemed to be a true and reliable group and we were very satisfied. The customer service representative we dealt with was kind and patient, she was happy to answer any questions we had along with a few examples of things that could have gone wrong and how they were covered. I contacted our own homeowners insurance carrier for advise on this. The office manager was impressed with the prices and what was covered for that price. We pushed a bit, "What would be covered in such and such circumstances?" In our opinion, we were dealing with a good company that offers good service and coverage. My family is in the insurance business so I was a bit uneasy using a product offered through a website, but their kind ways and understanding of the product was reassuring. We did not have any issues that would require use of the policy, and we were thankful of that. Overall, I would use this company again. We are quite pleased with the package and would use them again for future trips.
Terri H. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to Turkey. Turkey.
The trip included a
CSA Travel Protection Custom
Fortunately I did not have to use plan but I was happy to have it.
Ruth S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to United Kingdom. United Kingdom.
CSA Travel Protection Custom
It was a little more expensive than I had wanted to pay. However, I also purchased the policy just before leaving. I only take out insurance on longer, more extensive vacations. Although, I have not had to file a claim, I came very close to doing so on my last trip. With multiple trains going to Harwich International to board a ferry to the Netherlands, we still almost didn't make it as someone was hit by a train. This created massive disruptions from Liverpool St station. You never know if/when something is going to happen and the source of the problem can be very unexpected and not the fault of the provider. I do not know if I would be writing a positive review if I had filed a claim, but there was a certain peace of mind knowing that I could if needed.
Susan C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. The biggest factors in determining premium are: trip cost, duration of travel, and ages of the travelers.
    Aug 14,2014
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