Travel Insurance Reviews for CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rate the CSA Travel Protection Custom plan
(4.59 out of 5)
based on 3116 ratings.
98% of customers would recommend this plan to a friend or a relative.
Prices paid recently for this plan range from $22 to $495 USD.

Showing 71-80 of 1,211 Reviews
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Filed claim
Review by
on
for a trip to Uganda. Uganda.
The trip included a
CSA Travel Protection Custom
Fortunately I did not have to use the plan, but when our initial flight was three hours leaving, the thought of having to use the insurance crossed my mind. We missed our connecting flight by mere minutes; there are no other flights from Istanbul to Rwanda, just that one per day. Luckily the airline put us up in a nice hotel and fed us, so the insurance was not needed, but it brought peace of mind to know it was there if it was needed!
Nicholas M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to Romania. Romania.
The trip included a
CSA Travel Protection Custom
I could never have made my decision and purchase without the help of your customer care representative. The choices are too overwhelming and time consuming to review. With a few specific questions, the representative suggested a plan for me and told me of the extra benefits this one had compared to others. I felt confident that if I needed something, I would have coverage. The representative was just awesome. I would use you again. Thanks!
Mele H. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to United Kingdom. United Kingdom.
CSA Travel Protection Custom
Our return flight from Boston to Raleigh was cancelled which meant another hotel for the night. Once I secured a letter from Jet Blue regarding the cancellation and re-booking and sent the paperwork to CSA I had a check in less than 10 days!! Fantastic service!! Will definitely buy their product again.
John M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims
Satisfaction
  • Empty Comment
Review by
on
for a trip to Hungary. Hungary.
The trip included a
CSA Travel Protection Custom
My claim was for my wife's portion of the cruise cost. She died suddenly and unexpectedly three months before departure.
Eugene W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to United Kingdom. United Kingdom.
CSA Travel Protection Custom
We did not need to use the insurance but a man in our group lost his wife on this trip. He had travel insurance and was so thankful he did.
Dale A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to Russia. Russia.
The trip included a
CSA Travel Protection Custom
I had a concern because the trip was supposed to end on 6/27/14. The trip operator made such a mess of the airline reservations that I didn't arrive home until 6/28/14, one day after my policy expired since I purchased it for the stated duration of the trip. Perhaps you could advise clients to add one day beyond the stated end of trip to their policy period so coverage would continue if they don't actually get home on the end of trip date.
Nancy B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. It is imperative to use the confirmed travel dates on the purchase application because it is a formal document. All coverages under the plan will be extended if your entire Covered Trip is covered by the plan and your return is delayed by unavoidable circumstances beyond your control.
    If coverage is extended for the above reasons, coverage will end on the earlier of the date you reach your originally scheduled return destination or seven (7) days after the scheduled Return Date.
    Jul 01,2014
Review by
on
for a trip to Caribbean. Caribbean.
The trip included a
CSA Travel Protection Custom
Have purchased insurance through InsureMyTrip about 3 times; but never submitted a claim. I like the fact I am still covered in case of an emergency and will continue getting your insurance. Thanks.
Gayleen P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to United States - Alaska. United States - Alaska.
The trip included a
CSA Travel Protection Custom
We didn't need to file a claim, but came very close! Shortly after we left on our trip, a huge tree (4 foot base and 100 plus feet tall) came down in our front yard! Thankfully, no one was hurt, but if it had fallen on our house, it would have been "bye bye cruise"! You just never know what might happen.
Gary W. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to United States - Continental. United States - Continental.
The trip included a
CSA Travel Protection Custom
The only suggestion that I have is that you include the information to file a claim with the pre-trip reminder. I purchased my insurance months in advance and it would have been nice not to have to search my e-mail for the original confirmation. No claim filed (gratefully) so I guess the truest test was not necessary.
Yasheene C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. Your suggestion has been noted. Please keep in mind, you can call us at 800-487-4722 to have your policy information sent to you again.
    Jul 01,2014
Review by
on
for a trip to Germany. Germany.
CSA Travel Protection Custom
We did not have to use the plan but the satisfaction of knowing we had it if we needed it was great. Price was very reasonable.
Jimmy T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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