Travel Insurance Reviews for CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rate the CSA Travel Protection Custom plan
(4.60 out of 5)
based on 4276 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
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Filed claim
The trip included a
CSA Travel Protection Custom
It was the least expensive I could find. I have never had to use a policy in the 12 cruises I've taken, but am always worried I will need it. I go with the least coverage I can.
Kenneth M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
My mother had to file a claim with CSA and was completely satisfied. Inclement weather caused her flight to be cancelled, which was to connect to catch a cruise ship. We were reluctant to purchase the insurance, but was happy that we did, and with such a reasonable company. I will definitely use it in the future.
Latoya J. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
This is the second time I have insured with CSA. Having travel insurance takes the worry out of traveling. Many unexpected things can occur which can either prevent your traveling at all or cause travel be shortened. It only takes one call along with answering a few questions to be insured, and they e-mail you a copy of the policy. I provide a copy to a family member and take another with me on my trip. I highly recommend CSA Travel Protection.
Iris L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Prior to our last trip, we experienced a catastrophe. We lost our home and vehicles in the devastating Texas flood and had to cancel our trip. We contacted CSA and they immediately began to process our claim. Our claim representative was extremely courteous and sympathetic, and our claim was settled in a very timely manner. Our recommendation of CSA couldn't be higher.
Donald H. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
The plan gave me peace of mind knowing I was covered in the event of an emergency.
Harry B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
I did not have any problems on the trip, therefore I can not really rate the plan or the use of it.
Chloe E. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
Used CSA before on international trip. Always found the coverage reasonable and the website easy to use. However, never had to file a claim, so not familiar with that process. Overall, satisfied.
Christopher N. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
We did not need to file a claim but had great peace of mind because we had coverage if needed.
Julianne H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
I am rating the service, which was excellent, including a change in dates I asked for.
Ross S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
I feel I had to jump through several hoops to have my claim honored, but in the end, they did cover it for what we requested.
Thomas S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We are pleased to learn that your claim was paid. For future knowledge, InsureMyTrip employs a Customer Advocate Program. Our advocates can assist in submitting documentation and expediting the claims process. Our representatives are available 7 days a week by calling 800-487-4722.
    Jul 07,2015
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