Travel Insurance Reviews for CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rate the CSA Travel Protection Custom plan
(4.59 out of 5)
based on 3798 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
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Filed claim
The trip included a
CSA Travel Protection Custom
The representative I talked with was very helpful in helping me choose the right plan. I've already recommended your company to a friend. Things turned out well so I didn't have to file a claim to put it to the test, but it gave me peace of mind to know I had it.
Ann J. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
CSA Travel Protection Custom
Would like the option of choosing items to be covered rather than bundling items since we already had portions of the trip insured and this was duplicated in the bundled package. Did not file claim so don't know how easy that process would be.
Thomas J. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Very easy to obtain coverage. The customer service representative was extremely helpful regarding which plan suited me best.
Billy E. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
CSA Travel Protection Custom
Thank you for providing a great service that gave us peace of mind during our vacation.
Alain P. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Kathy Townend
    CSA Travel Protection
    Photo
    Thank you for your feedback! So glad that your trip went well.
    Apr 03,2012
CSA Travel Protection Custom
This plan is good for covering evacuation costs and medical treatment if you are injured in a remote area. I believe this is called "point of injury' evacuation and is difficult to find coverage for unless you go with a plan offered by some of the diving insurance companies - and they do not cover you unless the accident is water related. I used it for a Grand Canyon raft trip. Never filed a claim so can't comment on actual service.
Roman P. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Baggage was lost / delayed. The 24 hr delay in coverage was not usable. It would have cost at least 1 day of my vacation and a few hundred dollars, none of which the plan would cover unless I waited for 24 hrs. This obviously is a function of the plan.
Joseph C. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Had a great trip and felt secure knowing that we had good insurance in case we needed it. Thankfully we didn't, all went well.
Kathryn S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
CSA Travel Protection Custom
Yes. I have used it before, and it always provides peace of mind in case something goes amiss.
Muriel W. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
CSA Travel Protection Custom
Because I traveled on 2 airlines with a hotel stay in between, the agent(s) did not initially understand clearly and I had to phone several times. The resulting upgrades increased the cost significantly from the initial quoted price..
Beverly W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
CSA Travel Protection Custom
Had the coverage, but didn't need to use it.
Dennis S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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