Travel Insurance Reviews for CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rate the CSA Travel Protection Custom plan
(4.59 out of 5)
based on 3578 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
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Filed claim
CSA Travel Protection Custom
This plan is good for covering evacuation costs and medical treatment if you are injured in a remote area. I believe this is called "point of injury' evacuation and is difficult to find coverage for unless you go with a plan offered by some of the diving insurance companies - and they do not cover you unless the accident is water related. I used it for a Grand Canyon raft trip. Never filed a claim so can't comment on actual service.
Roman P. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Baggage was lost / delayed. The 24 hr delay in coverage was not usable. It would have cost at least 1 day of my vacation and a few hundred dollars, none of which the plan would cover unless I waited for 24 hrs. This obviously is a function of the plan.
Joseph C. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Had a great trip and felt secure knowing that we had good insurance in case we needed it. Thankfully we didn't, all went well.
Kathryn S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
CSA Travel Protection Custom
Yes. I have used it before, and it always provides peace of mind in case something goes amiss.
Muriel W. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
CSA Travel Protection Custom
Because I traveled on 2 airlines with a hotel stay in between, the agent(s) did not initially understand clearly and I had to phone several times. The resulting upgrades increased the cost significantly from the initial quoted price..
Beverly W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
CSA Travel Protection Custom
Had the coverage, but didn't need to use it.
Dennis S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
CSA Travel Protection Custom
This is the 4th time we have used CSA. We only needed to use it once, but that time it would have cost us hundreds of dollars without CSA. CSA paid promptly and with little hassle.

We bought insurance even though we drove to our destination in the next state. If something had happened would have been out our lodging and lift tickets. More importantly, had we had an accident skiing and had to be helo-lifted to a hospital our Blue Cross would not have covered the costs of the medevac.
Jon K. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
CSA Travel Protection Custom
I felt reassured that I could change plans if an emergency occurred. Thankfully I didn't need to file a claim. I have heard about plans that are less expensive so I will look into other plans another time.
Leslie A. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Fortunately, I didn't need to file a claim. But I was pleased with the advice of your representative David on the phone when I was choosing which plan was best for my purposes. He was very helpful.
Susan A. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
CSA Travel Protection Custom
Great Company, use them all the time, made one claim two years ago and completely satisfied with the way CSI handled it, paid promptly and the full amount.
Gregory R. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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