CSA Travel Protection Custom
I handled my policy purchase over the telephone and not over the website because I could not do the "what-ifs" I needed. I found the telephone discussions to be much more satisfying because of Derek, the Customer Care rep who took my call.
Derek walked me through the options, and explained fully my cost vs. coverage value comparisons.
Subsequently, after we concluded the purchase, I realized that I had made an error by overstating the value of my trip airline tickets. In calling back to your office, I again had Derek take my call. He very positively processed a policy change and transacted the credit to our card. Derek gave me a very nice and professional customer experience, and I would like him to be acknowledged for this.
I will definitely contact InsureMyTrip for my next needed travel insurance coverage.
Jonathan R. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful