Travel Insurance Reviews for CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rate the CSA Travel Protection Custom plan
(4.59 out of 5)
based on 3141 ratings.
98% of customers would recommend this plan to a friend or a relative.
Prices paid recently for this plan range from $22 to $495 USD.

Showing 81-90 of 119 Reviews
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Filed claim
Review by
on
for a trip to United States - Continental. United States - Continental.
The trip included a
CSA Travel Protection Custom
Fortunately, I didn't need to file a claim. But I was pleased with the advice of your representative David on the phone when I was choosing which plan was best for my purposes. He was very helpful.
Susan A. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
Review by
on
for a trip to United States - Continental. United States - Continental.
CSA Travel Protection Custom
Great Company, use them all the time, made one claim two years ago and completely satisfied with the way CSI handled it, paid promptly and the full amount.
Gregory R. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to United States - Continental. United States - Continental.
CSA Travel Protection Custom
I have had to file a claim before with CSA and they were a great company to work with. Luckily, this time there were no occurrences.
Tammy B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to United States - Continental. United States - Continental.
CSA Travel Protection Custom
I handled my policy purchase over the telephone and not over the website because I could not do the "what-ifs" I needed. I found the telephone discussions to be much more satisfying because of Derek, the Customer Care rep who took my call.

Derek walked me through the options, and explained fully my cost vs. coverage value comparisons.

Subsequently, after we concluded the purchase, I realized that I had made an error by overstating the value of my trip airline tickets. In calling back to your office, I again had Derek take my call. He very positively processed a policy change and transacted the credit to our card. Derek gave me a very nice and professional customer experience, and I would like him to be acknowledged for this.

I will definitely contact InsureMyTrip for my next needed travel insurance coverage.
Jonathan R. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
Review by
on
for a trip to United States - Continental. United States - Continental.
CSA Travel Protection Custom
Since I didn't have to use the plan I don't know if it would have covered what I needed it to cover.
Yvita L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to United States - Continental. United States - Continental.
CSA Travel Protection Custom
Was very glad that we got the insurance especially over the Thanksgiving Holidays. Fortunately, we didn't have to use it..everything went smooth. I am still very glad that I did feel confident while traveling that certain things would be taken care of.
Susan G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to United States - Continental. United States - Continental.
CSA Travel Protection Custom
I only need medical coverage as my policy doesn't cover me fully in other states. Fortunately I didn't need to use it. This was the most inexpensive plan I found.
connie r. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to United States - Continental. United States - Continental.
CSA Travel Protection Custom
I did not have to file a claim, however the plan was easy to understand, and the process went well when I purchased the insurance.
Patty D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to United States - Continental. United States - Continental.
CSA Travel Protection Custom
It's hard to tell if the plan is a good one unless you have to file a claim. This plan was reasonably priced and covered everything we wanted. We had a claim about 5 years ago and it was paid quickly.
Kirk S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to United States - Continental. United States - Continental.
CSA Travel Protection Custom
I had two extended lay overs which caused my trip to be 60 hours of length. I wanted to make sure that on these lay overs, I was well covered for any unexpected situations.
Leah R. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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