Travel Insurance Reviews for CSA Travel Protection Custom Luxe

Of the two plans offered by CSA, Custom Luxe offers the highest limits of coverage and builds off of the coverages offered in the Custom plan. On top of the coverages from the Custom plan, Custom Luxe offers coverage for financial default, a pre-existing conditions waiver, and optional Cancel for Any Reason coverage.

To learn more, see the CSA Travel Protection product page.

Customers rate the CSA Travel Protection Custom Luxe plan
(4.54 out of 5)
based on 995 ratings and reviews.
97% of customers would recommend this plan to a friend or a relative.
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The trip included a
CSA Travel Protection Custom Luxe
Great affordable plan.
Oliver F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims no claim filed
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  • Empty Comment
CSA Travel Protection Custom Luxe
Cost is a little high for the period of time covered, but the peace of mind is worth it.
Janice B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Claims no claim filed
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  • Zac
    Photo
    Thank you for your feedback on the policy. Premium for comprehensive policies is calculated based on the cost of the trip, the length of the trip, and the ages of the travelers.
    May 18,2015
CSA Travel Protection Custom Luxe
I drove cross country one way, over 3,000 miles and wanted to be sure I was covered. This was ones of the only policies that covered such a trip so it was reassuring to have it.
Aaron B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom Luxe
Website was very user-friendly.
Vern B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom Luxe
Great product at a reasonable price. The coverage certainly added peace of mind given we were so far off the beaten track. Thank you.
Jennifer G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom Luxe
The Cancel for Any Reason option would have been a great feature to add on, but wasn't available as I didn't purchase the plan within the right number of days.
Helen H. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. The CSA Travel Protection Custom Luxe plan offers a Cancel For Any Reason benefit if the policy is purchased within 24 hours of making the initial trip payment.

    Aside from CSA, the majority of travel insurance companies offering Cancel For Any Reason contain the following requirements:

    1) Purchase the policy within 10-30 days of First Trip Payment.

    2) Insure ALL prepaid and non-refundable travel expenses prior to departure.

    3) Trip must be canceled more than 2 days prior to departure date.

    If you meet all 3 of these conditions, most of the policies will reimburse you up to 75% of your trip costs, unless otherwise noted.
    May 05,2015
CSA Travel Protection Custom Luxe
I mainly buy travel insurance for the medical coverage and the evacuation benefits. Given how much I'm already paying for the trip a number of the things that are included (like trip interruption) I could probably just as well pay for myself. I would like to see more a la carte options where I can pick and choose the sort of things I want covered. I didn't file a claim, so I can't speak to this policy's coverage. It was price competitive and provided a higher level of medical and medical evacuation coverage for the same price as others I compared.
Diane B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom Luxe
I made my initial deposit 2 years before my trip. I would like to have seen pre-existing conditions covered much later up to the last deposit made. To buy insurance 2 years in advance to cover pre-existing conditions, seemed to me, to be an unusual request. However, with no issues within the last 180 days, I felt comfortable.
However, I will never know if I had had to file a claim, if that would have been a: "He said, I said, sorry, not a covered item. Thankfully, I will never know.
Maurice K. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
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  • Zac
    Photo
    Thank you for your feedback on the policy. In the future, please consider calling us for assistance in purchasing a plan. We me able to find the coverage you are looking for at an affordable rate. We are available 7 days a week by calling 800-487-4722.

    The large majority of travel insurance providers require customers to purchase the policy between 10-30 days after making the initial trip payment or deposit to qualify for the pre-existing conditions waiver. At the time of purchase, the current trip cost can be insured, and subsequent trip payments should be added onto the policy within 10-30 days (depending upon the policy) of making the subsequent trip payment.

    The CSA Travel Protection Custom Luxe plan is a little different in that it offers the pre-existing conditions waiver if the plan is purchased prior to or within 24 hours of your final trip payment. Final payment is the last pre-paid payment (prior to departure) of the most expensive part of the trip, unless the main air arrangements are added last. "Main air arrangements" refer to air to/from the main destination vs. tickets for a side trip during the vacation.
    Apr 27,2015
CSA Travel Protection Custom Luxe
The insurance offered good peace of mind. The process for purchasing and printing documents was very simple and straight forward.
Larry S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom Luxe
It seemed like a fairly decent price for the benefits offered by the plan.
John K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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