For more than 30 years, MEDEX has been providing protection from the costs associated with emergency medical treatment, medical evacuations, return of mortal remains, and even travel for a loved-one to come to your bedside should you become hospitalized. A leader in the travel assistance industry, MEDEX operates 24/7/365 to assist millions of travelers around the globe.
Learn more about MEDEX.
The best way to obtain assistance from the insurance provider is to contact the 24/7 Emergency Assistance company by calling the toll-free or collect-call telephone numbers printed on your ID card or emailing [email protected]. "Upon your request, MEDEX will provide referrals to pre-approved physicians, hospitals, dentists, and dental clinics in the area you are traveling in order to assist you in locating appropriate treatment and quality care."
If the condition is an emergency, please call the local 911 to be taken to the nearest physician or hospital, and then contact the 24/7 Emergency Assistance company as soon as reasonably possible.
Please call us at 800-487-4722 if you have any questions or concerns.