Travel Insurance Reviews for Global Alert

Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.

Learn more about Global Alert.

Customers rate Global Alert! plans
(4.53 out of 5)
based on 1050 ratings and reviews.
96% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
Global Alert! Preferred
The plan was good, and easy to purchase. Gave me confidence if something unforeseen happened.
Patrick N. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Global Alert! Preferred
We had to cancel 2-3 weeks prior to leaving for our 2 week cruise due to a medical event. When I called to find out what I needed to do, the representative was very kind and patient and provided me clear directions over the phone and then emailed the packet to me. I didn't deal with it for about 3 weeks. I finally put the information together; copies of credit card receipts and invoices and submitted via email. They have an online system where you can track the status of your claim. I received the refund we expected in about 3 weeks.
Kathleen O. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Global Alert! Preferred
Plan covered the essential needs for our cruise, and also the drive down to and back from the port.
Paul C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Global Alert! Preferred
This plan was reviewed by my daughter, and we felt it covered me in the event I needed it.
Judith B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
My reservations about GlobalAlert! are not about the actual coverage. Rather, I had issues with TripMate, the company which processes claims for Global Alert and a number of other insurers. They took an excessively long time to process my claim. I initiated the claim on 10/29/14 and was told that they would have it resolved in 15 business days. I supplied them will all requested information in a very timely fashion, as I wanted to be made whole for financial losses I had incurred. I had to call repeatedly and basically become a nuisance to make anything happen. I was told over and over again that my claim was in "expedited" status, meant to make me think that they were trying to push it through rapidly. I was finally notified on 1/8/15 that my claim was settled. This was a day after I threatened to complain to Global Alert. The foot-dragging and excuse-making on the part of TripMate was epic. This should not have been difficult or lengthy. The final information they claim they needed from the airline could have been obtained on 10/30 with a simple phone call or email. In the end, and this reflects positively on Global Alert and the coverage, I was fully compensated for my loss.
Maury M. would not recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are please learn that your claim was covered, and were satisfied with Global Alert's coverage. We are sorry to learn that your claim took several months to pay. In the future, please contact InsureMyTrip and request a customer advocate. Our customer advocates assist customers with the claims process by contacting the insurance companies to help resolve claims issues.
    Jan 13,2015
Global Alert! Preferred
It was a good plan and gave great piece of mind.
Karen C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Global Alert! Preferred
We recently used InsureMyTrip to cover a cruise we took over the New Years holiday. We have used them for all of our cruises and its easy, its reasonable and it gives you peace of mind for the added coverage. We will continue to use them for future travel!
Sharon O. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
Great Protection! Highly recommend!
Michael-Ray P. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Global Alert! Preferred
Plan contained the medical coverage I wanted for myself and my wife.
Richard W. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Global Alert! Preferred
After purchasing policy, our travel plans changed. Global Alert changed the policy at no extra charge or penalty.
Ruth O. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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