Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.
The good news is that Global Alert paid the trip cancellation benefit, as they were supposed to do. The bad news was that it took 77 days from the day they received my claim to the day I received the check. I had to call them 7 times to try to keep moving things along. Each time they would promise to do something by a certain date, and then would fail to do it. I finally called InsureMyTrip and got a Claims Advocate to intervene. The Claims Advocate was so helpful and so responsive. With his help, things finally got done.
recommend this plan to a friend or relative.
3 people found this review helpful
Note: This review is for an earlier version of the plan.