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Travel Insurance Reviews Global Alert

Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.

Learn more about Global Alert.

Customers who have visited Australia and taken a cruise rated Global Alert!
3.93 out of 5
4
ratings and reviews
75%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
Global Alert! Preferred
I regret buying a policy from here as they have companies that use Trip Mate to "Process" claims, but they don't process the claims but just give you the run around over and over. I submitted a claim November 15 with all the correct documentation and have not been paid yet. They keep saying they mailed me a check, but constantly change the date they say they mailed it. Avoid Global Alert, Travel Safe, and TripAssure as they use this Trip Mate as a claim processor !
4-10-18 update: I finally received a check for my claim almost 5 months after submitting all the required paperwork. Insure MyTrip.com did assign an advocate to help me, but she could not find out much either, however while she was waiting to hear from them about when the check was being sent out, the check was generated and I received it today. I appreciate InsureMyTrip.com stepping up to help; I wish I had known they had someone to help back in 2017 when I started having trouble get the claim paid.
Marilyn G. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy. We are sorry to learn about your claims experience. We are pleased to hear that your claim was paid. Thank you for allowing InsureMyTrip to advocate on your behalf. We look forward to assisting you in the future.
    Apr 17,2018
The trip included a
cruise
Global Alert! Preferred
Hard to evaluate the plan as we didn't need it. That is a good thing. Better safe than sorry. We believe the plan would have provided the coverage we needed.
Donald K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
The coverage was good and the claim was handled fairly in my opinion.

The processing time was too long. It was received on January 17th and we did not receive compensation until March 9th.

When you charge for insurance even when coverage starts 8 months out, you want your money immediately. Cash flow is also important to the customer.
David S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
the plan would have hopefully provided the coverage we needed. I am most thankful that we did not have to make a claim. Our trip went smoothly.
I have used your product many times in the past and never had to make a claim. I will purchase your plan again in Oct and Jan when we vacation next. Should I ever have to use it I hope my reviews will remain only positive. Thank you for the follow up
Joanne B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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