Travel Insurance Reviews Global Alert
Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.
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The trip included a
cruise
Global Alert!
Preferred Plus
The claim procedure was ridiculous. The forms asked for silly things such as show proof of payment for the insurance policy itself and show proof of payment for the cost of the cruise I went on. This was a MEDICAL claim for services while on a cruise ship.
The time to process the claim was so frustrating. They received the completed information from me on Jan. 23, 2017. I received my payment on March 4. It took them 5 days just to make a file and then more time to submit it to "claims dept."
All my forms were complete and they did not need to contact me for more info. So, why so long? Just frustrating. The end result of my claim was fair and accurate.
The time to process the claim was so frustrating. They received the completed information from me on Jan. 23, 2017. I received my payment on March 4. It took them 5 days just to make a file and then more time to submit it to "claims dept."
All my forms were complete and they did not need to contact me for more info. So, why so long? Just frustrating. The end result of my claim was fair and accurate.
Neal P. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
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