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Travel Insurance Reviews Global Alert

Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.

Learn more about Global Alert.

Customers who have taken a cruise and visited the United States rated Global Alert!
3.90 out of 5
9
ratings and reviews
77%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
Global Alert! Preferred
Although I did not need the insurance for the trip just knowing it was there was reassuring. At the end of the trip I thought I might need the insurance as my flight was cancelled and I was not notified, but Southwest worked out a reasonable flight plan.
Richard C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
I filed a claim shortly after returning from the trip because of trip interruption caused by airline/airport issues. I was pleased with the beginning of the claim process, and very satisfied with the payment from Global Alert. However, claim paperwork was received by Global Alert mid-July, and final payment was received mid-October. I had initially been told to expect 20-30 days for the whole process. I would use Global Alert again, because of the full amount of the reimbursement for the missed portion of the trip.
Phyllis A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
Thank goodness I did not need to file a claim. So, I am not sure how well the coverage would actually have worked.
Penny M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
I did not make this trip! Prior to the departure, I canceled, which you state in the policy, c complete refund. I was advised of a refund of only a few dollars. Not worth pursuing. Not good!
Kenneth M. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback. Here is the refund information per the certificate of your policy:

    "You have the right to cancel the Policy at any time by giving advance notice to Our Agent or Us (stating when thereafter the cancellation shall be effective). We will refund any unearned premium to You within 10 days of cancellation."

    Since your policy was effective for the trip cancellation benefit for approximately one year, the pro-rated refund was just a fraction of the entire premium.

    If you have any questions or concerns, please call us at 800-487-4722.
    Jul 24,2017
The trip included a
cruise
Global Alert! Preferred
On a previous trip I had to file a claim which was handled quickly with no problem. No claim this trip but peace of mind knowing I had the insurance.
Sarah Ann F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for sharing your comments with your fellow travelers.

    Your last trip, which experienced the claim, was insured through a different provider that was also available with InsureMyTrip. However, you would have been as happy with the service and care provided by Global Alert should you have experienced another claim.
    May 17,2016
The trip included a
cruise
Global Alert! Preferred
We had to cancel 2-3 weeks prior to leaving for our 2 week cruise due to a medical event. When I called to find out what I needed to do, the representative was very kind and patient and provided me clear directions over the phone and then emailed the packet to me. I didn't deal with it for about 3 weeks. I finally put the information together; copies of credit card receipts and invoices and submitted via email. They have an online system where you can track the status of your claim. I received the refund we expected in about 3 weeks.
Kathleen O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
Plan covered the essential needs for our cruise, and also the drive down to and back from the port.
Paul C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Global Alert! Preferred
Covered what i needed at a decent price.
robyn m. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
For a measly $60 doctor's charge incurred during our cruise, for reimbursement, Global Alert now requires us to go to our primary insurance (Medicare) first, then to our secondary insurance (UHC). With all this time and effort about to be expended for a lousy $60 bill, we will NEVER use Global Alert again, and we will so advise all our friends.
Rita R. would not recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.

  • Photo
    Any insurance would require to go through your primary insurance first. That's the way it works.
    Jan 27,2012
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