Travel Insurance Reviews for Global Alert

Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.

Learn more about Global Alert.

Customers rate Global Alert! plans
(4.52 out of 5)
based on 977 ratings.
96% of customers would recommend these plans to a friend or a relative.
We have 2 Global Alert! plans available. Prices paid recently for these plans range from $23 to $810 USD.

Showing 111-120 of 400 Reviews
Show

Sort by
Filed claim
Review by
on
for a trip to Italy. Italy.
Global Alert! Preferred Plus
I'm grateful that I did not have to use the coverage, so I cannot comment on whether the company was good or not. (Which might be one of the more important considerations). I always choose carefully to ensure the plan will adequately cover things that are most important to me. This plan had it all and gave me peace of mind.
Abigail B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to Canada. Canada.
The trip included a
Global Alert! Preferred
We boarded our flight in Chicago. The pilot made an announcement that upon landing in Chicago a bird flew into the engine. They needed to get a special ladder truck to inspect the engine for damage; and if there was, our flight would have to be canceled for safety sake. As we sat for about 2 hours on the ground, I thought what would we do if our flight was canceled? How does this trip insurance come into effect? This was a perfect time to check it out. I first called the Customer Service number, but there was a wait time before an agent could handle my call. I decided this was probably not the correct department to call in this situation so I hung up and called Claims. The man was very informative and knowledgeable. I was impressed even though my call was a what-if call. We had a few days before our cruise would leave so we might be inconvenienced, but not miss the most important part of our trip. There was no engine damage done, they restarted boarding, and we took off. As a special note, upon landing at LaGuardia in NYC an announcement was made to please allow passengers in the back of the plane to deplane first as they had to make a cruise. As these passengers were slowly making their way past us, we struck up a conversation. It was about 2:20 p.m., and they had to get their luggage and then travel to I think, Bayonne, NJ to board their ship scheduled to leave at 4:00 p.m. Even if we landed at our proper time of 1:20 p.m., they weren't going to make it. I don't know who booked their flight, but in today's low inventory/delayed flights world, you should arrive for a cruise at least 1 day before. I'll bet they didn't have insurance either.
Barbara D. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to Russia. Russia.
The trip included a
Global Alert! Preferred
You should allow me as a repeat customer to set up a profile on your site so I can more easily identify the plan (or plans) I have used in the past. This would avoid the need to start every trip from scratch.
LaMar K. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Debra
    IMT Photo
    In the near future we will be designing this feature. Thank you for the feedback.
    Oct 09,2012
Review by
on
for a trip to Kenya. Kenya.
The trip included a
Global Alert! Preferred
Global Alert! Preferred plan is a good value but the coverage is secondary to any other policies you may have. For trip cancellation or interruption it is fine but the claim process I went through last year when I did have a claim was excessive. They even required a copy of my credit card statement as proof that I had purchased the policy even when I had gone through InsureMyTrip to purchase it! Medical coverage for the USA and Canada would have easily been covered by my own medical insurance policy as primary but not in other countries. Therefore, I would recommend purchasing a primary travel insurance policy to cover even clinic or outpatient visits in Europe, Africa, Asia or the like. Most foreign clinics and hospitals will require payment in cash for services so at least a quick cash advance should be provided in a travel insurance policy. Will not likely use Global Alert! Preferred again due to the limitation in primary coverage for foreign travel.
Doreen H. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to Israel. Israel.
The trip included a
Global Alert! Preferred
We have a large group that travels frequently and I recommend that they all use your insurance and go through InsureMyTrip.com
David S. would recommend this plan to a friend or relative.
1 of 7 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to Bermuda. Bermuda.
The trip included a
Global Alert! Preferred
Didn't need to use good to know it was there.
Barbara T. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to Italy. Italy.
The trip included a
Global Alert! Preferred
The people at Global Alert are always helpful, courteous, and professional. We use this service everytime we travel. BRAVO!
Fedele P. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to Mexico. Mexico.
Global Alert! Preferred
I had to cancel this trip before we left due to a ruptured appendix. There was a ground stop at the airport that we had to make connections at so rescheduled for the next day. The next day is when I had my appendix ruptured. I filed for the insurance about 2 weeks later. TripMate handled the claim. It took 2 months for them to pay with me calling them frequently. While the representatives were nice, no one could do anything to see speed up the delay in my claim. I had to resend some of my paperwork since they had lost it. They would tell me that they had everything needed but things kept on getting delayed. No one would connect me with a supervisor. They were checking on things like a refund on the airplane ticket which I did not even claim since the airline had refunded that to me. Delay, delay, delay. Very unresponsive. The policy itself is fine. TripMate handles many of policies that are on this site. My advice is to go to TripMate's web page under claims to see the list that they handle - and then not use any of those companies since the claim process is very poor. I had purchased another policy for a trip in January that I had to cancel due to complications from the ruptured appendix. That company (Travel Insured International) handled my claim for the deposits that I had made and refunded all of my money within 2 weeks of my first contact with them. I will use them again.
Carol L. would not recommend this plan to a friend or relative.
23 of 23 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to Croatia. Croatia.
The trip included a
Global Alert! Preferred
Good coverage for a reasonable amount. Just glad that I did have to file a claim.
James S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to France. France.
Global Alert! Preferred
I purchased the coverage many months before our trip, just in case. Happily, we didn't need to file a claim before, during, or after so I can't speak to that aspect, but it gave me peace of mind to have the insurance.
Jeffrey L. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.