Travel Insurance Reviews for Global Alert

Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.

Learn more about Global Alert.

Customers rate Global Alert! plans
(4.52 out of 5)
based on 1011 ratings.
96% of customers would recommend these plans to a friend or a relative.
We have 2 Global Alert! plans available. Prices paid recently for these plans range from $23 to $810 USD.

Showing 141-150 of 414 Reviews

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Filed claim
The trip included a
Global Alert! Preferred
It was impossible to print the info. Representative said that the printed material
would be mailed to me. Very nice, but it did
not arrive before my departure. I do have it now and will file it for future reference.
Gail J. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
No claims necessary...but that's a good thing
Gary G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred Plus
I cancelled my trip the morning before my flight and Global Alert would not refund my money even though I provided proof of cancellation and did not file any claims. I would not use this company again for any future trips that I have planned.
David B. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Debra
    IMT
    Photo
    Unfortunately you must cancel your trip before the departure date on your policy and show proof of no claims and no penalties to be able to use this policy for another trip. If you had canceled within the 10 day free look you would've received your monies back less the administration fee.
    Sep 04,2012
The trip included a
Global Alert! Preferred
We were re-routed on our way home due to port closure in Tampa due to the impending hurricane. Everyone on the ship was crazed, however, I knew I had insurance and had peace of mind if things didn't work out. Worth the price I paid!
Helen W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred Plus
Bad disclosure and inconsistent disclosure about whether or not I needed to register and send proof of actual expenses to the company prior to the trip. I received different answers to that question the two times I called. Company also seems to play a game of "gotcha", about revealing full cost of trip, and what is necessary to disclose/insure.
jonathan p. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Global Alert! Preferred
I did not have to rely on my plan, but it was a close call when my husband became temporarily unable to walk (but resolved prior to the trip). A story from our local newspaper reported that a travel insurer denied a claim because the insured did not buy coverage for the entire amount expended on his trip. This raises an issue, because there is pressure to buy the insurance within a certain time period after making the first payment for the trip. At that point, not all the expenses are known. I estimated our total trip cost for the purpose of buying insurance, but this might not have been sufficient had we needed to make a claim. We did not know the total amount until close to the time of the trip, as we visited a number of places over a month, and were still making hotel reservations just prior to departure. It's an issue I will clarify before I purchase another policy.
Ellen S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Global Alert! Preferred
We ended up not needing to use the insurance. Our experience was excellent. Using the online chat, a representative took his time explaining the different definitions and triggering events of different policies. Helped me feel confident I was getting the one that covered the events I was concerned about. Will use them again on my next trip.
Stuart R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Global Alert! Preferred
If you don't have a need to file a claim, this insurance policy is probably fine. If you're unlucky enough to have to file a claim, as we were, be prepared for an expensive and lengthy battle (7 months, in our case), and likely the involvement of an attorney, to get the insurance carrier to pay the policy benefits for which you've paid a very expensive premium. My recommendation: stay away from this insurance carrier at all costs!
Gary W. would not recommend this plan to a friend or relative.
20 of 20 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Debra
    IMT
    Photo
    We have confirmed with Global Alert that the benefit was paid per the provisions of the policy. We are sorry for your loss.
    Aug 22,2012
  • Gary
    Photo
    Debra, you are correct that the benefits were eventually paid. However, it took 7 months and about $2,000 in attorney's fees to get the insurer to read its own policy and pay accordingly. I believe that my review of this company is fair and accurate.
    Aug 22,2012
Global Alert! Preferred
We didn't need it, so it's difficult for me to review it.
Keith B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Global Alert! Preferred Plus
very helpful, useful and user friendly. Thank you
Leslie C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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