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Travel Insurance Reviews Global Alert

Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.

Learn more about Global Alert.

Customers who have tour and visited Canada rated Global Alert!
3.91 out of 5
7
ratings and reviews
71%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
tour
Global Alert! Preferred
I was very pleased with the complete coverage we had and very glad also I didn't have to utilize any of it. Would not hesitate to use this coverage again when the need arises.
Linda D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred Plus
I travel often and have used Insure My Trip numerous times. On my most recent trip I had purchased a policy for specific dates. A week before I was scheduled to leave circumstances caused me to extend those dates. I contacted Insure My Trip and the customer service rep assured me it would not be a problem. The policy was adjusted to accommodate my request without additional cost. An email confirmation was sent to me within hours.
Daniel R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Global Alert! Preferred
Didn't have an event that invoked the plan (good news), but I was glad to have the protection at a reasonable s notable cost. Wouldn't travel without it!
David H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Global Alert! Preferred
I thought the plan was ok but hated to pay such a fee because of my age*^) I am in excellent shape for my years and have very few medical issues..
Harriet S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for providing feedback on this policy.

    All of our providers base policy premiums off of three main factors. These include the total cost of your non-refundable trip, the ages of all travelers listed on the policy and the length of your trip. As a comparison site, we are here to assist you in finding the least expensive options for the coverage you are looking for.

    Please feel free to contact us when looking for a policy. We can be reached at 1-800-487-4722 and our licensed representatives are available 7 days a week.
    Sep 15,2017
The trip included a
tour
Global Alert! Preferred
My wife had health issues and so had to cancel her part of the trip, though I continued. I filed a claim for $1400 with all required information at the end of May. Upon returning home, after nearly 2 months of inaction and only cryptic notes given in the online claim status report, I called customer service at TravelClaimsOnline.

The representative could not explain the delay, especially during 3 weeks of June when no status entries were made. She also pointed out that for some unknown reason, the claim number was changed without informing me, so I could not know any of the latest status updates anyway.

It is now the end of July and the claim status report of the new number on the day after I called said, "final payment printed". The check finally arrived two months after filing the claim and much confusion.

I made a claim to another travel insurance company for a separate trip that I had to cancel due to my wife's health issue. It was also obtained through InsureMyTrip. The claim was processed in 2 weeks. I will use this company again!
John O. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.
    Aug 01,2017
The trip included a
cruise
tour
Global Alert! Preferred
I could have used my own medical plan for Alaska. I was only out of the country 2 days and someone should have recommended something cheaper. It was too costly for what I needed. Now I know differently.
HELENE S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you very much for your feedback. While it is true your primary health care provider may have been able to provide coverage during the U.S. portion of your trip, the Global Alert Preferred plan you purchased is a comprehensive package plan that offers much more than medical care and provides you coverage from the moment you leave your home until the moment you return back to your home. The Global Alert Preferred policy offers Trip Cancellation, Trip Interruption, Baggage Loss, Baggage Delay, Travel Delay, Emergency Medical, Emergency Medical Evacuation, Financial Default, and a Pre-Existing Condition Waiver. Additionally, premium is typically within the range of 4-10% of the trip cost and is determined by the following factors: the length of the trip, the cost of the trip, and the ages of the travelers. For future purchases or for additional questions regarding comprehensive coverage, please feel free to contact our office at 800-487-4722 where our licensed representatives would be happy to assist you.
    Aug 16,2016
The trip included a
tour
Global Alert! Preferred
Shortly before departure, we decided to leave a day early. With the assistance of the folks at InsureMyTrip, the insurer agreed to change the dates of coverage.
H Amos G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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