Travel Insurance Reviews Global Alert
Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.
Learn more about Global Alert.
The trip included a
tour
Global Alert!
Preferred
After we submitted our claim, with all required documentation, we waited 13 weeks before receiving our checks. Staff at the company handling our claim said that they had a backlog due to a large volume of hurricane-related claims. That may be true, but they should have put on more staff, or taken some other action to increase their claim processing capacity.
Christopher L. would not
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Global Alert!
Preferred
Global Alert treated us fairly. My only criticism is that it took 3 months to settle the claim.
CJ M. would
recommend this plan to a friend or relative.
The trip included a
tour
Global Alert!
Preferred
Its hard to write a review for a policy you never needed to use however it did provide a piece of mind.
Betsy M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Global Alert!
Preferred
We had no need to use the plan, but for the price, the security of having it was well worth it.
Joyce T. would
recommend this plan to a friend or relative.
The trip included a
tour
Global Alert!
Preferred
Glad I didn’t have to use it.
Thomas B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Global Alert!
Preferred
It is always comforting to know that you have the coverage you need. It is even better when you do not have to file a claim.
David B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Global Alert!
Preferred
The website was useless; never had a record of my claim. Also took a long time to process. BUT we did get full reimbursement for our losses.
Rosalind F. would
recommend this plan to a friend or relative.
The trip included a
tour
Global Alert!
Preferred Plus
Given the odds that the occurence would not occur keeping 25% of the premium for a cancel for any reason coverage is "hoggish"!
Dennis H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Global Alert!
Preferred
Your plan covered areas and coverage amounts which we wanted. It was the best price for what we wanted. I would like to see some reductions in your prices for those who have maintained good health.
Charlotte N. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Global Alert!
Preferred
Unfortunately, we had to cancel our travel plans due to medical reasons. We filed a claim which was outsourced to Trip Mate for processing. We recently received our check for the claim. The claim process took about 3-4 months which seems like a long time. Otherwise, we are satisfied with the policy we purchased.
Aron R. would
recommend this plan to a friend or relative.
We are pleased to hear that you did receive your claim checks even though it took 13 weeks. Now that the recent hires have completed training. Global Alert / TripMate claims are being processed on a more timely basis.