Travel Insurance Reviews for HCC Medical Insurance Services

HCC Medical Insurance Services (formerly MultiNational Underwriters) was established in 1998 in Indianapolis, Indiana. HCC is a full service organization offering a comprehensive portfolio of international group health, domestic short term and travel medical insurance products designed to address the insurance needs of travelers worldwide.

Learn more about HCC Medical Insurance.

Customers rate HCC Medical Insurance Services plans
(4.56 out of 5)
based on 698 ratings and reviews.
96% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
HCC Medical Insurance Services Atlas International
Next time I go on an international trip, I will recommend the HCC Medical Insurance Services Atlas plan to my traveling companions. I did not file a claim, but several of the people traveling with me got sick and did not have the coverage they needed.
Debra S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
HCC Medical Insurance Services Atlas International
I purchased insurance from HCC Medical Insurance Services several times in the past. This was the first time I filed a claim. I contacted the company right after I had an incident which resulted in a short hospital visit. The representative of the insurance company told me I should fill out the claim documentation and send it in the mail. I sent the expense report from the hospital, together with the form to the claims department address. After waiting for a while, I checked with a representative of the company over "live chat" if everything was okay and he told me he couldn't give me any information since the case was under review.

I had to exchange a few emails and contact customer service a few times to get some information on the claim status, but in the end I received the check via mail. You need to have patience, but all of the medical expenses were paid.
Kristyna Z. would not recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims
Satisfaction
  • Empty Comment
HCC Medical Insurance Services Atlas International
Gives us comfort each year we travel out of the United States.
Robert S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
HCC Medical Insurance Services Atlas International
HCC's customer service representatives were very ignorant regarding the terms of the plan, and the associated clinics and hospitals abroad. They gave me wrong information, and were unsupportive when I was sick while traveling. Claiming was a terrible, long hassle that only got better once InsureMyTrip got involved and helped me out.

The worst part was when they finally reimbursed the claim they sent it as a check to my permanent residence, which is in the United States. So I was traveling, flat broke and unable to access the money I had to spend that I wasn't supposed to have had to spend in the first place. This insurance was a nightmare. InsureMyTrip is amazing and I love their customer service, but using HCC was a truly dissatisfying experience.
Nicole M. would not recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims
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  • Zac
    Photo
    Thank you for your feedback on the policy. We are pleased that you allowed us to advocate on your behalf, and even more pleased that your claim was paid. We are sorry to learn that you were dissatisfied with the initial assistance you received from the insurance company.
    Mar 18,2015
HCC Medical Insurance Services Atlas International
Peace of mind at a incredible price for travel insurance!
Andrew B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
HCC Medical Insurance Services Atlas International
Fortunately, I did not need to use the coverage offered by the policy. As the trip went on, I felt well protected, which was a comforting Relief. It was an extreme pleasure to recieve assistance from, and purchase with your customer service representative.
Rita L. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
HCC Medical Insurance Services Atlas International
Good coverage for the price.
Jennie R. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
HCC Medical Insurance Services Atlas International
Very convenient and affordable short term medical coverage for international travel.
Frank M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
HCC Medical Insurance Services Atlas International
We were glad for the peace of mind. We will use your service again.
Harry D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
HCC Medical Insurance Services Atlas International
Didn't end up using it, but it was very nice to know it was there for such an affordable price!
Samuel J. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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