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Travel Insurance Reviews InsureAssist

InsureAssist is a leading provider of direct-to-consumer travel protection insurance products and services. The expert staff at InsureAssist are available 365 days a year and are licensed travel insurance experts. InsureAssist travel protection plans are Underwritten by Nationwide Mutual Insurance Company.

Learn more about InsureAssist.

Customers who have taken a cruise and visited Italy rated InsureAssist
4.46 out of 5
31
ratings and reviews
93%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
InsureAssist TravCan
Although we didn't need this, we had peace of mind that we would have help if needed for this long trip planned months earlier. We needed to make a few minor changes (dates and cost coverage) and there was no problem doing that.
Larry K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
There was some terrorist activity going on the day we were suppose to leave for our trip. It involved Turkey but because this was not on our itinerary they would not allow us to cancel. Said it had to happen in one of our ports of call. When I asked how do we deal with getting back home if an attack happened she said you would pay up front and submit for refund when get home. So bottom line is you better have a lot of credit available. Not at all like I thought it would work.
Judith M. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your review regarding terrorism coverage. As you indicated that, in order to be a covered terrorist incident under the InsureAssist TravCan (as well as all our other plans), the terrorist act must occur in a city listed on your itinerary. The plans also require that the act that causes property damage or loss of life must be deemed a terrorist act by the United States Government.

    With respect to getting home if a terrorist attack occurred during the trip, as InsureAssist indicated, you would pay up front and be reimbursed later, but it is also important to note and that saving documentation, receipts, etc. would be critical.

    In the future, you may wish to call us at 800-487-4722 for quotes since there are plans that provide broader definitions of coverage as well as plans that offer Cancel for Any Reason coverage.
    Dec 29,2015
The trip included a
cruise
tour
InsureAssist TravCan Premier
I did not need it, but was glad to know I was covered if I had.
Tamara T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan Premier
This was our second time using InsureMyTrip to purchase travel insurance. Felt confident that I understood what we were purchasing and how to make a claim if it was needed. The customer service representative assisted me in purchasing both of the policies and she was helpful, friendly and very knowledgeable about the products! Thank you.
David T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan Premier
Due to traveling independently and booking transportation, lodging and excursions over several months, we had to ask a lot of questions about what expenses to cover and when to cover them. The InsureMyTrip customer service was very helpful in explaining how this works in general and in particular with each insurer. The representatives were pretty consistent, although not 100% in sync. There is a lot of room for interpretation--some probably err to the side of caution. Never assume anything specific based on a general answer, and never assume anything general based on a specific answer!
RICHARD D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan Premier
Telephone staff is always very helpful. The pricing was a bit confusing as I wasn't sure if the total was for both parties on the trip or per person.
Cosimo C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Brittany
    Photo
    Thank you for using InsureMyTrip for your travel insurance needs. We are always pleased to hear that our Customer Service Representatives were helpful, and we wanted to extend that helpfulness to you, here. When purchasing a future policy, please note that the premium is total for all parties. The coverage listed is per person, unless otherwise noted. Please feel free to contact us at 1-800-487-4722 with any inquiries such as this. Our licensed representatives are available 7 days a week, and would be happy to explain coverage and benefits to you.
    Oct 05,2015
The trip included a
cruise
tour
InsureAssist TravCan Premier
Customer Service was very helpful when I made any additions/changes to the policy.
Robert P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan
Was offered coverage that is reasonable. I was able to find a plan for what I need! Thankfully no claim needed!
James K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan Premier
This insurance gave me peace of mind.
Lawrence C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan
Coverage was great, and fortunately I did not need it. While it is great peace of mind knowing you have it, I really was happy I did not need it for any reason.
David B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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