Travel Insurance Reviews for InsureAssist TravCan

TravCan from InsureAssist is an economy comprehensive trip cost protection plan which covers you in the event that you have to cancel or interrupt your trip for a covered reason. As well as including trip cancellation and trip interruption coverage, the plan also includes baggage, travel delay, medical, emergency medical evacuation and accidental death and dismemberment coverages.

To learn more, see the InsureAssist TravCan product page.

Customers rate the InsureAssist TravCan plan
(4.59 out of 5)
based on 332 ratings.
98% of customers would recommend this plan to a friend or a relative.
Prices paid recently for this plan range from $84 to $515 USD.

Showing 61-70 of 72 Reviews

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Filed claim
The trip included a
InsureAssist TravCan
Getting the coverage was easy, and it provided what we needed. We didn't have to file a claim, so I can't comment on the claims process.
Thomas S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
InsureAssist TravCan
I would recommend it for people who want insurance, but I would consider carefully if insurance is needed. You can piece together coverage though your credit cards and regular health insurance depending on the coverage you're looking for. I found the pre-purchase Chat and Phone support to be great and helped me make my purchase.
Lawrence J. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
InsureAssist TravCan
There was a delay in reimbursement on my medical claim. I needed an EOB from my Medicare Advantage Plan saying they wouldn't cover my medical expenses outside the US. Most US medical insurance plans don't cover medical expenses outside the US.
This is a minor point but they sent me two checks each covering half the claim amount: one to me who had the claim & the other to my wife. One check with both names on it would have been less confusing than two checks.
Edward K. would recommend this plan to a friend or relative.
20 of 20 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
InsureAssist TravCan
Although a very experienced international traveler (visited more than 70 countries and made at least 25 round-the-world trips), I had never before purchased travel insurance. Several of the provisions and restrictions surprised me, e.g., pre-existing medical conditions, but now that I understand the rules, I anticipate no more surprises.

I purchased travel insurance for my recent vacation at the recommendation of several co-traveling friends. Fortunately, my wife and I had no problems, but one of our friends broke her wrist and had to cut short the trip - they purchased their insurance through a different company then did I, so I assume they are in the process of filing a claim and will eventually get reimbursed the appropriate amount. Their experience has convinced me that trip insurance is a wise purchase, especially for expensive, non-business travel.

However, although I will purchase insurance from the same company in the future (because of ease-of-use and minimum hassle), I do have 2 concerns:

1. Documentation - since I do not have to file a claim, I have no experience with the requirements of my current insurance provider. But, based on my friend’s recent accident, this seems to be an inordinate amount of paperwork required, which obviously necessitated many phone calls and several visits to hospitals and doctors. Fourthly, we had 2 doctors with us on our trip and they were able to authenticate some of the documentation. But, although I am admittedly not an insurance professional, there did seem to be a requirement for a lot of (in my opinion, redundant and duplicative) paperwork.
2. Price - again, although I am not an insurance professional (but a very experienced business owner) and have no idea of the cost structure of this service, the price did seem very high. Obviously, from my friend’s perspective, when you have a problem and require reimbursement, insurance become very valuable. However, from my own experience (as I said, I am a very experienced international traveler with literally hundreds of flights and a few million frequent flyer miles), I do not understand why the cost is so high - my recent insurance purchase was about 4% of the insured value.

Other than concerns about the administration/documentation requirements and costs, I was very satisfied with the service and would recommend this insurance provider to my friends.
Thomas S. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
InsureAssist TravCan
I didn't need to use the insurance, but having it was a comfort.
Mildred B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
InsureAssist TravCan
It was simple to purchase. I liked the email reminders.
Jack L. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
InsureAssist TravCan
since I did not have to file a claim I do not know if there would have been any problems. The price was half the cost that the cruise line wanted to charge for basically the same coverage.
Lynne K. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
InsureAssist TravCan
safe trip with confidence I was covered if problem occured.
Elizabeth B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
InsureAssist TravCan
Buying the plan gave me peace-of-mind, which mattered greatly to me. Thank you.
LUCIA W. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
InsureAssist TravCan
This insurance provided much more medical coverage for foreign travel than my own policy. I fortunately did not have to submit a claim but it was comforting knowing I had this comprehensive coverage while away. Initial purchase of insurance was simple and the follow-up from company was excellent.
Dolores L. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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