Travel Insurance Reviews International Medical Group
For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
Learn more about International Medical Group.
The trip included a
cruise
International Medical Group
iTravelInsured SE
I would never go on huge expensive trips without coverage anymore. We use this every time and have been happy with it.
Kellie T. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured SE
Although I did not file a claim for the April/May 2023 tour of four Adriatic costal countries, I had an IMG/iTravel policy for a 12-day tour of Colombia, South America. A mechanical aircraft issue canceled the Orlando originating flight, which cause me to miss the Miami connection to Bogotá. What should have been 7.5 hours total travel time turned into a 21-hour trip to hades. IMG/iTravel denied the $109 claim for not cancelling the pre-paid hotel reservation. IMG/iTravel required documentation in PDF format and would not allow the airline emails proving that a missed airline connection caused in excess of a 12-hour delay. Had it not been for InsureMyTrip.com advocating for me, when I sent the supporting emails to InsureMyTrip, the claim would not have been paid. Even with IMT advocating for me, the paltry $109 check took three months to arrive. I booked a tour for Scotland in October. There is no way I would consider purchasing travel insurance with IMG/iTravel. Unless you are a glutton for punishment, AVOID purchasing any policy affiliated with IMG/iTravel. Bon voyage.
Larry Dean M. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
tour
International Medical Group
iTravelInsured SE
The prove on this plan is when one has to make a claim. Since I have never made a claim I cannot review or make judgement on this plan. the purchase process when well and that is all that i can attest to.
I would like to see coverage of preexisting conditions extended for a longer period after initial payment on trip is made.
I would like to see coverage of preexisting conditions extended for a longer period after initial payment on trip is made.
Ramon C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
Although we completed our trip in April, I have waited to complete my review because I had a claim pending. I wanted to see what the results would be. I am happy to report that my claim for reimbursement for one missed day of our trip was compensated for very fairly. My husband and I received checks last week. The reporting process was not easy and took quite a bit of time, and then more information was requested. I would suggest that travelers maintain good files and keep everything in the event of needing to file a claim. I spoke to representatives on the phone who were very helpful and pleasant. I will use insuremytrip.com for all future trips.
Philip H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
International Medical Group
iTravelInsured LX
We were fortunate to not having had a need to use the medical coverage. Nonetheless, it was reassuring to know that we were covered for the essential items and events we wanted covered. The coverage was good value for the money compared with other plans we had looked at.
Louis E. would
recommend this plan to a friend or relative.
International Medical Group
Patriot International Visa
Great service over the phone too. Been using you for the past three years on several trip.. Im very happy and will continue use you. Thank you!
Annie V. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured SE
We've continued to use IMG for our travel coverage. The price is reasonable and the coverage gives us peace-of-mind while we travel.
Albert G. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured SE
I do not have a computer and when I told the Customer Service agent this she was most considerate, patient and helpful and is the true Customer Service model.
Peggy Ann T. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured SE
Lost my sunglasses. So, the one thing I needed coverage for.... did not cover me. I’m sad
Rose S. would not
recommend this plan to a friend or relative.
-
Carol
It is unfortunate that International Medical Group denied your claim, but Baggage coverage does not cover lost sunglasses under any of our plans.Oct 23,2018
International Medical Group
iTravelInsured SE
I liked that IMG covered my trip via DATES TRAVELING. Other sites covered by flight only, and since I booked flights a bit haphazardly, the dates traveling option worked best.
Irene W. would
recommend this plan to a friend or relative.