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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers who have visited the United States rated International Medical Group
4.47 out of 5
384
ratings and reviews
95%
recommended
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Cruise
Filed claim
International Medical Group iTravelInsured SE
We returned from our trip one day ahead of schedule so clearly there was trip interruption.
My husband became ill and our doctor saw him the morning after returning home and filled out necessary paperwork. He was put on blood pressure medication.
Because he was ill and unable to drive home (4 hours), we were fortunate to have our innkeeper obtain a driver for us to bring us back to NY. Another driver followed to take our driver back to MA.(Cost: $500)
This expense was not prepaid (a reason cited for not covering the $500). In emergency situations, one cannot prepay unforeseen costs!
The policy pays for an economy plane ticket home, however, we traveled by automobile, so the cost of returning hime should have been covered!!
Howard B. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Michelle A
    Photo
    Thank you for your review. We are sorry to learn of the unfortunate event that occurred during your trip. Comprehensive plans are designed to cover as many risks as possible, but it is limited in regards to what expenses are deemed reimbursable. Unfortunately, it was determined that the expenses incurred for the interrupted trip did not fall within the scope of Trip Interruption for this specific plan. In the future, please consider calling us prior to purchasing a plan so that we can assist you in understanding what expenses the policies cover you for in the event of a covered claim. Our toll free telephone number is 800-487-4722. We look forward to assisting you in the future.
    Oct 02,2019
International Medical Group iTravelInsured SE
Confused about the wording of the policy. Bought it at a high price then just hoped it would work should need be. Didn't want trip insurance but only medical coverage. The 2 coverages seemed inseparable. I have health insurance so you may only have been needed in a truly bizarre incident. You should take into consideration if we are insured and our health is very good with only basic medications needed.
Robberta Z. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your feedback.

    You chose to purchase the International Medical Group's iTravelinsured SE plan. This is a Comprehensive plan which is the most widely known form of coverage and includes Trip Cancellation and Trip Interruption in additional to Medical and Emergency Medical Evacuation for a single trip. The iTravelInsured plan does not offer medical coverage without purchasing trip protection.

    Since purchasing travel medical coverage does not require a medical examination prior to purchase, there is no sure way for the providers to separate and recognize "healthy travelers" for a lower rate. Premiums for comprehensive policies are based largely on the length of the trip, the ages of the travelers, and the cost of the trip.

    Nevertheless, there may be alternatives to coverage which we can discuss with you the next time you travel. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722. We would be happy to assist you.
    Sep 06,2019
International Medical Group iTravelInsured LX
We didn't need to process a claim so I don't know how easy it is to deal with the company from that side. I was just grateful that if I needed to cancel our trip due to almost any reason, I could. What I purchased with this policy was the ease of mind knowing I could recoup some of the costs if needed. Thank you.
Camille B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Plan could be a little clearer by using bullet points. It could also be about 20 cheaper.
Katrenia H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your feedback. The iTravelInsured SE plan, which was actually one of the least expensive plans for your trip, is a comprehensive travel insurance policy which provides a wide range of benefits. This plan offers a lengthy list of covered perils for Trip Cancellation and Trip Interruption, which protects the investment you have made in the trip, and also provides reimbursement for incidents which could occur after departure, such as lost and/or delayed luggage, travel delay, and emergency hospitalization and medical transportation up to the policy limits.

    Premiums for comprehensive policies are based largely on the length of the trip, the ages of the travelers, and the cost of the trip.

    We will also pass your suggestion on using bullets to our website team. InsureMyTrip's team is dedicated to creating an ideal user experience. We continue to make the necessary improvements and adjustments to our website that are in the best interest of our customers.

    InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.
    Aug 16,2019
International Medical Group iTravelInsured LX
For a reasonable low cost, this provided peace of mind for our trip. Didn't end up needing it, but that's OK.
Kathy P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group Patriot America Lite
I'm completely satisfied with insurenmytrip.
Thanks.
NHAN T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for submitting a 5 star review for your International Medical Group Patriot America plan. We were pleased to assist you in selecting and purchasing a plan that covered all items that you wished to insure at a reasonable premium.

    Aug 12,2019
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Had no claims.
Richard M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
We opened a claim but ended up not processing it. Flight and luggage delay were on our way back home which they apparently do not cover unless it’s > 12 hrs. The agents were friendly and the price was OK.
marina u. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your review. Although we regret that there was no coverage for delayed baggage under your policy, we are pleased to hear that the claims representatives were friendly. Nevertheless as they explained that under your policy, "Baggage Delay...(would reimburse you) If, while on a Trip, your checked baggage is delayed or misdirected by a Common Carrier for more than twelve (12) hours from Your time of arrival at a destination other than Your return destination..."

    Since your baggage was delayed less than 12 hours during your travel to your return destination, there would be no reimbursement under your Baggage Delay coverage.

    InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.
    Aug 01,2019
International Medical Group iTravelInsured SE
We had to cancel 1 ticket, because of a sick animal that I believe is not included as a condition to cancel. Plan does not include cancel for any reason.
Phyllis R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group Patriot America Lite
so far so good... I am happy to continue with such a plan!
Miguel K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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