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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers who have tour rated International Medical Group
4.47 out of 5
1,337
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
tour
International Medical Group iTravelInsured LX
While I am completely satisfied, I did not need to use the plan at all; therefore my ratings are only relevant to the customer service I received when setting up the policy, which was excellent.
Andrew C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
I did not need to use the plan, but I felt well covered and the communication as we set up the coverage was great.
Olive C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
I felt this plan covered what I was looking for.
I Had a wonderful time on my trip knowing I had insurance for any problems that might have happened.
Barbara K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Fortunately I did not need to use my insurance coverage but it was comforting knowing I had it.
Sharon C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Didn't need to file a claim, which is a good thing. So I really can't comment on how the insurance handles claims.
Alan K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Fortunately we didn’t have to file any claims
Alan D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
The plan was right for me and cost was reasonable. I felt confident traveling with this insurance policy from IMG. InsureMyTrip was very helpful answering my questions before purchasing. I have gone through InsureMyTrip for other trips and will do so in the future.
Joanne H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group Patriot International Lite
Thankfully didn't need to use it, but purchase, correspondence and paperwork were all well done. Gave us a sense of security knowing we had good coverage at a reasonable price.
Steven W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
I bought this plan for a trip to Italy and Greece. In Athens, we had a power failure in the late afternoon with no power all night. The hotel had no available rooms and they weren't sure if they could get power restored.

By the next day, power had not been restored and so I called IMG. I told them what happened and asked if it would be covered by my policy. I was told that, yes, it was covered under trip interruption.

I booked another hotel at a higher price and filed a claim. I uploaded all supporting documentations. My claim was denied.

While it is possible that this was not a covered event, I wish they hadn't told them it was covered, which was probably a factor in what I paid for the new hotel.

Read the terms and conditions carefully, and I don't suppose that you should believe what they tell you, verbally.
Bradford W. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
We did not use the medical portion; the trip was canceled due to evacuation orders for the entire Northwest Territories due to wildfire. They declared a state of emergency; fortunately the orders were issued 2 days before we left home.

It was a lengthy process because the supplier we booked through is not large and a lot of the standard things asked for had to be created especially to satisfy the exact documents needed. The vendor had clearly stated non refundable on their web site and our booking confirmation. This was an unusual circumstance; at this point the supplier doesn't even know if their lodge is still standing.
Jerry D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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