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Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.

Learn more about John Hancock Insurance.

Customers who have and visited the United Kingdom rated John Hancock Insurance Agency, Inc.
4.47 out of 5
64
ratings and reviews
93%
recommended
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Cruise
Filed claim
The trip included a
tour
John Hancock Bronze
I felt more secure in my first international trip having this coverage. Fortunately, I did not need it but was glad to have it. Just in case!
Susan S. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Silver
The purpose of trip insurance is to provide peace of mind; we all hope to never use it. I purchased my policy six months before the trip, paying extra for Cancel for Any Reason and am glad I had it and never used it. I was reassuring to have this coverage with the Covid virus still an issue in some places.
Rosalyn A. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
This was a big trip that I had to reschedule several times due to covid. Having this plan gave me peace of mind that if anything else went wrong, it was there to help.
Barbara H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
It was very nice to have it I was very comfortable just in case I have to cancel my trip I have nothing to worry about. I went on my trip so didn't cancel it all.
SAEED K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
We had a claim last year. Handled well and promptly.
We would recommend this coverage.
Jack C. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Silver
I have been a customer of Insure My Trip for several years and purchased this plan on their recommendation.
We had to file a claim and these folks are extremely unprofessional.Eventually, they paid the claim in full but I would not recommend John Hancock Company company to anyone.
I fault John Hancock and not Insure My Trip who I will continue to do business with in the future.
Donald L. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Silver
Having purchased the insurance a year before we traveled, how pleased I was to receive an e-mail reminder of the plan the week of our departure, just in case we needed it. How convenient!
Ralph K. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
The customer service person was knowledgeable and helped me decide on a plan that would be good for me.
Teresa F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
Since we didn't have a claim, it's hard to accurately provide feedback. It was reassuring to know
that we had coverage should we have needed it.
Dennie P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Silver
I did not use any of the insurance but it was nice to know it was there.
DeAnn M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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