Travel Insurance Reviews for John Hancock Insurance Agency

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Old Republic Insurance Company.

Learn more about John Hancock Insurance.

Customers rate John Hancock Insurance Agency, Inc. plans
(4.61 out of 5)
based on 258 ratings.
98% of customers would recommend these plans to a friend or a relative.
We have 3 John Hancock Insurance Agency, Inc. plans available. Prices paid recently for these plans range from $33 to $436 USD.

Showing 1-10 of 14 Reviews

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Filed claim
The trip included a
John Hancock Bronze
Gave us peace of mind to know we had it.
Gerald M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Bronze
I hope that John Hancock reads customer reviews of there service, especially those who filed a claim. Make it fair and very helpful to people who are seeking financial reimbursement, sometimes companies do not excel in this regard.
bruce s. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. InsureMyTrip works with only the top travel insurance providers. We partner only with companies that offer you the right coverage, great service, reliability, and value. All of the insurance companies on our site are rated highly by the Better Business Bureau, have excellent A.M. Best financial ratings, and receive high marks from our customers.
    Dec 09,2014
The trip included a
John Hancock Gold
Great plan and coverage. Always purchase this plan for travel. Very prompt claims processing and great customer service, especially important when you need them for help.
wei jiun y. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims
Satisfaction
  • Empty Comment
John Hancock Bronze
My wife and I found the Bronze Plan to be ideal for our needs at a very good price.
Michele P. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
John Hancock Bronze
I found this company by going through a consumer advocate website. InsureMyTrip was easy to navigate and the prices are reasonable. Fortunately, didn't have to use it.
Arlynn M. would recommend this plan to a friend or relative.
4 of 5 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Silver
Great plan. Very smooth and easy claim process. Definitely recommended.
Wei Jiun y. would recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
John Hancock Bronze
Had questions on my policy while I was traveling; while InsureMyTrip was partly able to answer my question, I needed to talk to John Hancock agency. I was transferred to a John Hancock representative, but all he said he could do was start a claim for me....said no one was available to answer my question until Monday....this was Saturday. I had a question, needed an answer, no one to help....fortunately for me I was able to solve the issue without further assistance. Would think twice about going with John Hancock again.
Susan E. would recommend this plan to a friend or relative.
10 of 13 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Bronze
We love to travel, but with elderly parents, you never know what will happen. Also, airline strikes, hurricanes, floods...having trip insurance provides peace of mind. The John Hancock plan was perfect, and the ability to plan it and get reminders online is very convenient.
Robert L. would recommend this plan to a friend or relative.
7 of 7 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Silver
This policy was perfect for us, and at a price I was comfortable paying. I had never purchased trip insurance before, but since we planned a major family vacation six months in advance, we wanted insurance in case something came up before we traveled, or while we were there, since it was such a major investment for the five of us. The John Hancock policy was perfect. InsureMyTrip.com made it easy to compare policies. Will shop here again.
julianna d. would recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Bronze
Got caught in hurricane Sandy while on West Coast; was delayed 3 days getting back home; had to submit a letter from airline carrier stating that our flight was canceled, although with minimal checking, one could find out the entire airport was closed. Kind of a pain, but I guess I understand from where the insurance carrier was coming from.
joseph h. would recommend this plan to a friend or relative.
12 of 12 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
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