Travel Insurance Reviews John Hancock Insurance Agency, Inc.
John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.
Learn more about John Hancock Insurance.
The trip included a
cruise
tour
John Hancock
Bronze
It's difficult to review a plan that one doesn't utilize. I appreciated the "peace of mind" that comes with the purchase.
Robert G. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
I experienced a 48 hour baggage delay on my insured trip to Australia. Because the airline (Virgin Australia) provided no notification my bag had been located or was being forwarded, I purchased a little less than $300 in clothing and toiletry items while my luggage was missing (walking shoes, sunblock, etc). I carefully kept the very small amount of lost/delayed baggage notification provided by Virgin Australia, got a letter from the hotel desk clerk documenting the actual arrival time of the suitcase, and kept all purchase receipts. Seven Corners, the plan administrator, was very helpful and friendly when I first called after my return, provided tips on how to most efficiently complete the form, and promptly e-mailed the form to me. While it was time consuming to collect and submit the documentation, I was pleased with Seven Corners and John Hancock response, first with acknowledgment of my claim then, less than 2 weeks later with no additional requests for information, full payment of my claim. I received the check about 1 week later. I'll purchase this coverage again and will again carry 24 hours of emergency clothing with me. You never know... Thanks, John Hancock and Seven Corners.
Judith W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
John Hancock
Bronze
Great to have the peace of mind. (Also happy that we did not have to use it.)
Dana P. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
We did not use the insurance but it was good to have the coverage. This was a long and expensive trip, which was booked many months ago. It was nice to have a back up plan.
Catherine D. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Gold
We have traveled internationally quite a bit and only recently have begun to buy travel insurance. We have never had any incidents in which we needed to file a claim until our last trip. We are pleased to report that John Hancock promptly and fairly reimbursed us for our claim. Note to everyone who will file a claim: Keep all receipts.
Joseph T. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Gold
It was reassuring to know that we had coverage, particularly when one of us became ill in rural New Zealand. Our claim was handled efficiently and the staff were very courteous in answering our questions related to the process.
Robert P. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
tour
John Hancock
Bronze
Fortunately we did not need to use it, but we wanted a plan that would cover us in case a family emergency required an unplanned trip cancellation. This plan provided what we needed.
Samuel B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Gold
I was glad that I did not have to use it.
David R. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
Thankfully, no need to claim against the policy, but reassuring to have it.
joseph e. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
The trip included a
tour
John Hancock
Bronze
I worked in insurance and health care all my life and feel like I'm a knowledgeable purchaser. I reviewed the policy in detail for the coverage that was most important for me. Combined with the price and the items covered, JH was the best value for me. I did not think it had been in the travel insurance business for a long time, but it's history as a major insurer and its rating gave me confidence.
Susan B. would
recommend this plan to a friend or relative.
6 of
7 people found this review helpful
Show
reviews per page.