Travel Insurance Reviews for John Hancock Insurance Agency

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Old Republic Insurance Company.

Learn more about John Hancock Insurance.

Customers rate John Hancock Insurance Agency, Inc. plans
(4.61 out of 5)
based on 359 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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John Hancock Silver
I had to change my travel dates last minute, and InsureMyTrip Customer Service was very helpful. John Hancock sent me an updated policy within a day or two, and everything went off without a hitch. For a very small price, I was able to have complete peace of mind that we were covered during our trip. I will definitely use this plan again in the future.
Megan D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
John Hancock Bronze
It was easy to purchase, and cost a lot less than what the cruise-line offered. It was nice knowing that I was covered.
James R. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
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  • Empty Comment
The trip included a
John Hancock Bronze
Glad to say our fabulous Alaskan cruise went off without a hitch. It was nice having the piece of mind that we were protected if sometime went wrong.
George M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Silver
This was the first time we purchased travel insurance. We had a better time on vacation knowing we had the insurance.
James L. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Silver
It gave us security to know it was there if something happened during our vacation.
Janet B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
John Hancock Bronze
We had booked the same trip last year, but my husband had kidney problems. We had to cancel the trip, and John Hancock paid immediately. Such a relief not to hassle with trip insurance when going through medical issues. This year it was wonderful to know if we needed the help it would be there. Thank you!
James G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Silver
We are glad that we had the plan while traveling.
Karen O. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Bronze
I received the maximum amount for a claim that was for considerably more, including hotel and meal expenditures. I am generally very happy with InsureMyTrip, but I guess I was not clear on what was actually covered under the Bronze plan. I thought hotels and meals were part of the plan.
James G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Claims
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your trip was delayed due to a flight cancellation. The John Hancock Bronze plan does reimburse additional expenses incurred for an unplanned overnight hotel stay, meals, and transportation.

    Unfortunately, the amount you claimed exceeded the maximum $500 limit on the travel delay benefit.

    Please continue to call InsureMyTrip for assistance in selecting travel insurance plan. We would be happy to help you compare and review policies with a greater maximum limit for travel delay.
    Apr 30,2015
The trip included a
John Hancock Bronze
We have great respect for John Hancock, and were very pleased to find coverage at a significant savings over what was being offered by the tour company. Thankfully, we had no issues, but felt secure with the policy we chose.
Joy B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Gold
We had a delay, missed hotel, and lost baggage. I filed a claim and received reimbursement in a prompt manner. I definitely will recommend this coverage to friends or anyone that asks.
Ralph C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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  • Empty Comment
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