Travel Insurance Reviews for John Hancock Insurance Agency

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Old Republic Insurance Company.

Learn more about John Hancock Insurance.

Customers rate John Hancock Insurance Agency, Inc. plans
(4.61 out of 5)
based on 229 ratings.
98% of customers would recommend these plans to a friend or a relative.
We have 3 John Hancock Insurance Agency, Inc. plans available. Prices paid recently for these plans range from $33 to $436 USD.

Showing 21-30 of 96 Reviews
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Filed claim
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on
for a trip to Puerto Rico. Puerto Rico.
The trip included a
John Hancock Bronze
Thankfully we didn't have to use it but I'm so much calmer knowing I have it!
Lynne P. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to Japan. Japan.
John Hancock Bronze
The best insurance plan is one that gives total peace of mind, while never having to be utilized.
Glenn V. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to France. France.
John Hancock Gold
Purchased a plan from this Company three times. This time I submitted a small claim for a delayed flight which was paid promptly.
Philip C. would recommend this plan to a friend or relative.
6 of 6 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
Review by
on
for a trip to New Zealand. New Zealand.
The trip included a
John Hancock Bronze
Thankfully, no need to claim against the policy, but reassuring to have it.
joseph e. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to United States - Continental. United States - Continental.
John Hancock Bronze
Had questions on my policy while I was traveling; while InsureMyTrip was partly able to answer my question, I needed to talk to John Hancock agency. I was transferred to a John Hancock representative, but all he said he could do was start a claim for me....said no one was available to answer my question until Monday....this was Saturday. I had a question, needed an answer, no one to help....fortunately for me I was able to solve the issue without further assistance. Would think twice about going with John Hancock again.
Susan E. would recommend this plan to a friend or relative.
9 of 12 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to Belize. Belize.
John Hancock Bronze
I did not have to use the insurance. I am glad I was covered so far away from home. Thanks for providing reasonably priced travel insurance.
Elizabeth A. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to Canada. Canada.
John Hancock Gold
Thankfully I didn't need to use my insurance. It was reassuring to know that I was covered if needed. I will need travel insurance again this summer and will use your company once more.
Robert D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to Ecuador. Ecuador.
The trip included a
John Hancock Silver
This is the second time I have purchased this plan. Last year I had to file a claim, and the whole process went quickly and smoothly. The customer service is excellent. I will use InsureMyTrip and John Hancock for future travels.
Carl L. would recommend this plan to a friend or relative.
7 of 7 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to Caribbean. Caribbean.
The trip included a
John Hancock Silver
We felt that we were covered by a reputable company if something unexpected should happen, and we could concentrate on enjoying ourselves to the fullest on our cruise. It was easy to sign up on line for the coverage we desired and the price was very competitive. It was a very nice experience. Thank You!
Howard W. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to Caribbean. Caribbean.
The trip included a
John Hancock Gold
When I upgraded our cabin, I had to pay almost $100 for my preexisting condition coverage to be continued. I contacted InsureMyTrip who forwarded that information to John Hancock, who did not act on it or respond until prompted by InsureMyTrip. That additional $100 was totally out of line with my initial cost.
Diana J. would not recommend this plan to a friend or relative.
6 of 6 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Matt M.
    Photo
    To be eligible for the pre-existing conditions waiver on most policies, you must insure for your entire trip cost. Unfortunately, when increasing one's trip cost, it may result in an increase in premium.
    Dec 18,2013
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