Travel Insurance Reviews John Hancock Insurance Agency, Inc.
John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.
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John Hancock
Gold
It is difficult to assess an insurance plan unless you make a claim and see how things go......
David C. would
recommend this plan to a friend or relative.
John Hancock
Bronze
I usually buy trip insurance for possible medical problems, but never have anything happen. That is a good thing! This time, my husband had a bad toothache in the middle of the night and we called to see if we could get a referral to a dentist in Cambridge, England. We were told the plan only covers dental work if there is an accident causing damage - not regular dental work. They couldn't give us any names of dentists either. In other words, John Hancock was no help at all. Fortunately we found a same day dental emergency clinic and were able to get in. Costs were very reasonable compared to the USA, so it wasn't a disaster but I felt misled about what the plan would cover for dental work.
Christina C. would
recommend this plan to a friend or relative.
John Hancock
Bronze
We always have trip insurance now on our big trips. It gives us peace of mind. The 2 times we did have to file a claim, the results were more than satisfactory. We are very happy with the coverage and the price and like the ease of comparing.
Robert E. would
recommend this plan to a friend or relative.
John Hancock
Gold
Since I had no need to make a claim, I have no basis for any complaint. The only benefit I got from this purchase was peace of mind. IMHO it was worth it!
jack k. would
recommend this plan to a friend or relative.
John Hancock
Gold
Didn't need to use insurance. Yea! Peace of mind it offered was priceless! Had a great trip all around Scotland.
Bonnie H. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Gold
The agency that handled this claim, Seven Corners, was extremely slow in processing. After I filed the claim online, there was no communication from them until I initiated it. Would not purchase a John Hancock travel policy again, there are too many other better choices.
Christine B. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
John Hancock
Gold
Good coverage at a reasonable cost, Hard to say much about the overall plan when you don't file a claim.
Charles G. would
recommend this plan to a friend or relative.
John Hancock
Gold
Did not have to make a claim, but I was glad it was there just in case.
Maria Y. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Gold
The real value of an insurance policy is demonstrated in the provider's handling of a claim. Since I had no claim, I have no information on that key bit of information. Hancock's plan appeared to me to offer more features than many at a competitive cost.
Eldon P. would
recommend this plan to a friend or relative.
John Hancock
Silver
I was thankful I didn't need to use my plan but was grateful that I had the coverage if I would have had to use it.
Janice P. would
recommend this plan to a friend or relative.
As you indicated, John Hancock plans provide Dental coverage only for accidental injury. Coverage is designed to provide reimbursement for emergency dental treatment for the relief of pain.
Since plans do vary by insurance company and state, in the future you may want to call us at 800-487-4722 for assistance in selecting a policy.