Travel Insurance Reviews for John Hancock Insurance Agency

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Old Republic Insurance Company.

Learn more about John Hancock Insurance.

Customers rate John Hancock Insurance Agency, Inc. plans
(4.61 out of 5)
based on 293 + 119 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.

Showing 41-50 of 119 Reviews

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Filed claim
John Hancock Silver
Great coverage. Prompt service, easy claim process. Very smooth claims process after flight delay of 28 hours.
Wei Jiun Y. would recommend this plan to a friend or relative.
4 of 5 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
John Hancock Bronze
We didn't need to file a claim. However, the coverage gave us a piece of mind to let us concentrate on the good things about our trip.
Robert P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
John Hancock Silver
The insurance was not used, but I did appreciate the representative's help in finding the correct policy for me.
Janet K. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
John Hancock Bronze
Thankfully we didn't have to use it but I'm so much calmer knowing I have it!
Lynne P. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
John Hancock Bronze
The best insurance plan is one that gives total peace of mind, while never having to be utilized.
Glenn V. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
John Hancock Gold
Purchased a plan from this Company three times. This time I submitted a small claim for a delayed flight which was paid promptly.
Philip C. would recommend this plan to a friend or relative.
6 of 6 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
John Hancock Bronze
Thankfully, no need to claim against the policy, but reassuring to have it.
joseph e. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
John Hancock Bronze
Had questions on my policy while I was traveling; while InsureMyTrip was partly able to answer my question, I needed to talk to John Hancock agency. I was transferred to a John Hancock representative, but all he said he could do was start a claim for me....said no one was available to answer my question until Monday....this was Saturday. I had a question, needed an answer, no one to help....fortunately for me I was able to solve the issue without further assistance. Would think twice about going with John Hancock again.
Susan E. would recommend this plan to a friend or relative.
10 of 13 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
John Hancock Bronze
I did not have to use the insurance. I am glad I was covered so far away from home. Thanks for providing reasonably priced travel insurance.
Elizabeth A. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
John Hancock Gold
Thankfully I didn't need to use my insurance. It was reassuring to know that I was covered if needed. I will need travel insurance again this summer and will use your company once more.
Robert D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
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