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Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.

Learn more about John Hancock Insurance.

Customers who have and visited the United Kingdom rated John Hancock Insurance Agency, Inc.
4.47 out of 5
64
ratings and reviews
93%
recommended
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Cruise
Filed claim
John Hancock Silver
I didn't need to use this plan but it seemed to cover all my needs.
Kristin P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Gold
The people I interacted with were not the most friendly but the plan itself was good. I had difficulty trying to figure out what was all covered and how. The representatives were helpful but not friendly.
Heather V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Silver
Read the policy very, very carefully. It does not cover many things that you would think would be covered.
Bennett T. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We hope that fellow travel insurance consumers heed your advice. We strongly advise customers to read the terms and conditions of the policy prior to purchase, and also again during the review period-refund policy. Our representatives are available 7 days a week as a valuable resource. Please consider calling us at 800-487-4722 to ensure that the plans that you are interested in cover your primary concerns.
    Mar 25,2016
  • LUISB
    Photo
    Why would you rate it 1 star because YOU didn't "Read the policy very, very carefully"? It's obviously YOUR fault!
    Apr 28,2017
John Hancock Bronze
We canceled our trip to London, Paris, and Strasbourg as it was scheduled to take place right after the terrorist attacks. We used the Cancel for Any Reason clause, and John Hancock reimbursed us within two weeks of filing the claim! Everything was submitted online and was super-easy. We were reimbursed train tickets, pre-paid site entry tickets, and even airline cancellation fees. We can't recommend this enough and will continue purchasing this product going forward for all of our big trips.
Linda K. would recommend this plan to a friend or relative.
7 of 7 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
The policy gave us peace of mind.
Richard K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
The price and coverage seemed fair.
Doris L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
My husband and I purchased this insurance to cover our honeymoon to Europe. Thankfully, we did not have any issues and did not have to use it, but we both felt safe having it. You never know what hiccups you can run into while traveling. Also, it was a great price for what was included. I would recommend getting this insurance to anyone traveling.
Jessica S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Bronze
We didn't have to file a claim so it's hard to rate. The cost was appropriate for the coverage requested.
Wendell A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
Fortunately we didn't have to use it!
Robert M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
The coverage gave me peace of mind in case I needed it.
Caroline S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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