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Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.

Learn more about John Hancock Insurance.

Customers who have and visited the United States rated John Hancock Insurance Agency, Inc.
4.50 out of 5
78
ratings and reviews
93%
recommended
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Filed claim
John Hancock Bronze
Had questions on my policy while I was traveling; while InsureMyTrip was partly able to answer my question, I needed to talk to John Hancock agency. I was transferred to a John Hancock representative, but all he said he could do was start a claim for me....said no one was available to answer my question until Monday....this was Saturday. I had a question, needed an answer, no one to help....fortunately for me I was able to solve the issue without further assistance. Would think twice about going with John Hancock again.
Susan E. would recommend this plan to a friend or relative.
11 of 14 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
We love to travel, but with elderly parents, you never know what will happen. Also, airline strikes, hurricanes, floods...having trip insurance provides peace of mind. The John Hancock plan was perfect, and the ability to plan it and get reminders online is very convenient.
Robert L. would recommend this plan to a friend or relative.
7 of 8 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Silver
This policy was perfect for us, and at a price I was comfortable paying. I had never purchased trip insurance before, but since we planned a major family vacation six months in advance, we wanted insurance in case something came up before we traveled, or while we were there, since it was such a major investment for the five of us. The John Hancock policy was perfect. InsureMyTrip.com made it easy to compare policies. Will shop here again.
julianna d. would recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
Got caught in hurricane Sandy while on West Coast; was delayed 3 days getting back home; had to submit a letter from airline carrier stating that our flight was canceled, although with minimal checking, one could find out the entire airport was closed. Kind of a pain, but I guess I understand from where the insurance carrier was coming from.
joseph h. would recommend this plan to a friend or relative.
14 of 14 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
Peace of mind is priceless.
when I saw I was to get John Hancock I knew I was safe.
PENNY W. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
did not have to use it.
Earl M. would recommend this plan to a friend or relative.
1 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
Having this insurance plan lifted a lot of stress and worry knowing if something did come up, we would be insured and not out a lot of money vested into our vacation. The price was very reasonable for the coverage and even though we did not use it, it was comforting to know it was there. We will use this again on our next trip and highly recommend it to anyone who is vesting a lot into their trip or even if it isn't costing a lot, there were plans cheaper to cover the trip. Highly Recommended! We purchased our coverage 3 months before our trip and we did not have to worry on whether the trip went on or was cancelled beyond our control. This was our first time buying insurance for a trip and we were skeptical about it but we will not hesitate on our next trip.
John C. would recommend this plan to a friend or relative.
10 of 12 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
We were fortunate enough to not to have to use this coverage BUT were GLAD we had it. We felt secure in knowing we were covered but such a comprehensive plan. We will purchase this plan again when we travel the next time.
Cheryl L. would recommend this plan to a friend or relative.
2 of 8 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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