Travel Insurance Reviews John Hancock Insurance Agency, Inc.
John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.
Learn more about John Hancock Insurance.
The trip included a
tour
John Hancock
Gold
Thankfully didn't need to apply for coverage but was extremely satisfied with policy features and InsureMyTrip's email communication in prep for my departure etc.
Susanne H. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
John Hancock Insurance provided excellent and complete coverage for our claim. My wife was diagnosed with cancer and we had to cancel our trip and we were refunded fully for all committed expenses.
David K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
John Hancock
Bronze
No claim to file, hurray! All went well and I had peace of mind, knowing I was covered.
Elaine H. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
Terrific customer service
Abbie-Stuart F. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
Fortunately we did not have to file a claim so don't know how good the plan or the process would have been. It was half the price of what our travel agent was offering.
Barry H. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Silver
I didn't use the plan so cannot comment on claims handling.
Carla C. would not
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
I was happy not to have to file a claim. My review is based on that fact so I can't say if claim coverage was good or not, John Hancock is a reputable firm, so I would have to believe that they do what they say.
Cynthia F. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
It was smooth and fast response. Very pleased and will continue to use this insurance for my next trip.
Debbie Tuyet N. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
John Hancock
Silver
If I could give you more than 5 stars I would. I injured my knee and it required major surgery. We had planned the trip of a life time with our church group to Israel. So along with the surgery and disappointment of not going, we had to deal with submitting a claim to get most of our money back. In the high stress period, what we did not need was another problem. I was a little concerned, due to previous experiences with other insurance companies, but filing the claim and getting paid was extremely easy. They responded promptly upon filing the claim, and with a very short time, we had our check for exactly what we expected. Kudo's to an insurance company that not only pays out a legitimate claim, but makes the client jump through no hoops to collect. We simply had to fill out the paper work, get our Doctors verification and wait a very short time to get our money. I have had very few insurance claims in my life, but this was by far the least amount of work and time to receive our money. You do not deserve just 5 stars, you deserve ten for the way our claim was handled. Thank you, it was very appreciated in a extremely stressful point in our lives.
James H. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
The trip included a
tour
John Hancock
Silver
Didn't need it, but better safe than sorry.
Frank S. would
recommend this plan to a friend or relative.