Travel Insurance Reviews for John Hancock Insurance Gold

Offering the highest coverage limits of the three plans provided by John Hancock, the Gold plan offers the most included coverage as well as optional upgrades. This plan offers Trip Cancellation and Trip Interruption, as well as many other coverages including Missed Connection and Itinerary Change. These coverages could come in handy if a covered common carrier delay causes you to miss your cruise departure or if your travel supplier changes your covered trip itinerary after your departure date.

To learn more, see the John Hancock Insurance Gold product page.

Customers rate the John Hancock Insurance Agency, Inc. Gold plan
(4.65 out of 5)
based on 65 ratings.
96% of customers would recommend this plan to a friend or a relative.
Prices paid recently for this plan range from $32 to $530 USD.

Showing 1-10 of 30 Reviews
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Filed claim
Review by
on
for a trip to Hungary. Hungary.
The trip included a
John Hancock Gold
We had a wonderful trip with no glitches. I did see a man on our trip leave to be hospitalized for an illness, people lost luggage and missed flights. I knew that we had coverage for those items or other unforeseen events that may have come our way and that made our trip even more comfortable. Thank you!
Patric G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to Chile. Chile.
John Hancock Gold
Although I did not have to file a claim, having the insurance gave me peace of mind because the plan was very good.
Massako Kadekaro K. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to Belize. Belize.
John Hancock Gold
Unfortunately it was necessary for us to file a claim due to an injury. The company representative I spoke with was very polite and helpful. The company processed the claim quickly and returned a check in a timely manner. We are very pleased and would highly recommend this company.
Byron V. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
Review by
on
for a trip to Philippines. Philippines.
John Hancock Gold
Traveled to the Philippines. I did not use the policy, purchased for peace of mind.
thomas b. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to France. France.
John Hancock Gold
Purchased a plan from this Company three times. This time I submitted a small claim for a delayed flight which was paid promptly.
Philip C. would recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
Review by
on
for a trip to Canada. Canada.
John Hancock Gold
Thankfully I didn't need to use my insurance. It was reassuring to know that I was covered if needed. I will need travel insurance again this summer and will use your company once more.
Robert D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to Caribbean. Caribbean.
The trip included a
John Hancock Gold
When I upgraded our cabin, I had to pay almost $100 for my preexisting condition coverage to be continued. I contacted InsureMyTrip who forwarded that information to John Hancock, who did not act on it or respond until prompted by InsureMyTrip. That additional $100 was totally out of line with my initial cost.
Diana J. would not recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Matt M.
    Photo
    To be eligible for the pre-existing conditions waiver on most policies, you must insure for your entire trip cost. Unfortunately, when increasing one's trip cost, it may result in an increase in premium.
    Dec 18,2013
Review by
on
for a trip to Switzerland. Switzerland.
John Hancock Gold
Obtaining the plan online was easy and effortless. Did not need to file a claim so I can not comment on the rest of the process.
Harry S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to Italy. Italy.
John Hancock Gold
We didn't have to file a claim but the plan gave us peace of mind while on our trip to Europe at a reasonable cost.
Lee D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to Canada. Canada.
John Hancock Gold
I chose the policy to cover my potential need. I did not need
to use the insurance so I am therefore very pleased with
the coverage. An insurance policy that you don't use is the
best policy.
Robert D. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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