Travel Insurance Reviews for John Hancock Insurance Gold

Offering the highest coverage limits of the three plans provided by John Hancock, the Gold plan offers the most included coverage as well as optional upgrades. This plan offers Trip Cancellation and Trip Interruption, as well as many other coverages including Missed Connection and Itinerary Change. These coverages could come in handy if a covered common carrier delay causes you to miss your cruise departure or if your travel supplier changes your covered trip itinerary after your departure date.

To learn more, see the John Hancock Insurance Gold product page.

Customers rate the John Hancock Insurance Agency, Inc. Gold plan
(4.65 out of 5)
based on 70 ratings.
97% of customers would recommend this plan to a friend or a relative.
Prices paid recently for this plan range from $32 to $530 USD.

Showing 1-10 of 33 Reviews

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Filed claim
John Hancock Gold
Had to postpone the trip due to a family death, we got reimbursed for airline change fees and lost deposit on a rental property. After just one call the claim forms were emailed to us. The forms were easy to complete, and the claim was paid in just under 30 days. Well worth the price paid for the plan.
Robert R. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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  • Empty Comment
John Hancock Gold
We had a safe and uneventful trip but we were glad to have something in the event it was needed.
Dalvir G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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The trip included a
John Hancock Gold
It was comforting to know coverage was available if needed.
Ganson P. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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  • Empty Comment
The trip included a
John Hancock Gold
We had a wonderful trip with no glitches. I did see a man on our trip leave to be hospitalized for an illness, people lost luggage and missed flights. I knew that we had coverage for those items or other unforeseen events that may have come our way and that made our trip even more comfortable. Thank you!
Patric G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
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  • Empty Comment
John Hancock Gold
Although I did not have to file a claim, having the insurance gave me peace of mind because the plan was very good.
Massako Kadekaro K. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Claims no claim filed
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  • Empty Comment
John Hancock Gold
Unfortunately it was necessary for us to file a claim due to an injury. The company representative I spoke with was very polite and helpful. The company processed the claim quickly and returned a check in a timely manner. We are very pleased and would highly recommend this company.
Byron V. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
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  • Empty Comment
John Hancock Gold
Traveled to the Philippines. I did not use the policy, purchased for peace of mind.
thomas b. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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  • Empty Comment
John Hancock Gold
Purchased a plan from this Company three times. This time I submitted a small claim for a delayed flight which was paid promptly.
Philip C. would recommend this plan to a friend or relative.
6 of 6 people found this review helpful
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Satisfaction
  • Empty Comment
John Hancock Gold
Thankfully I didn't need to use my insurance. It was reassuring to know that I was covered if needed. I will need travel insurance again this summer and will use your company once more.
Robert D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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  • Empty Comment
The trip included a
John Hancock Gold
When I upgraded our cabin, I had to pay almost $100 for my preexisting condition coverage to be continued. I contacted InsureMyTrip who forwarded that information to John Hancock, who did not act on it or respond until prompted by InsureMyTrip. That additional $100 was totally out of line with my initial cost.
Diana J. would not recommend this plan to a friend or relative.
6 of 6 people found this review helpful
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  • Matt M.
    Photo
    To be eligible for the pre-existing conditions waiver on most policies, you must insure for your entire trip cost. Unfortunately, when increasing one's trip cost, it may result in an increase in premium.
    Dec 18,2013
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