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Travel Insurance Reviews John Hancock Insurance Agency, Inc. Gold

Offering the highest coverage limits of the three plans provided by John Hancock, the Gold plan offers the most included coverage as well as optional upgrades. This plan offers Trip Cancellation and Trip Interruption, as well as many other coverages including Missed Connection and Itinerary Change. These coverages could come in handy if a covered common carrier delay causes you to miss your cruise departure or if your travel supplier changes your covered trip itinerary after your departure date.

To learn more, see the John Hancock Insurance Gold product page.

Customers who have and visited Hawaii rated the John Hancock Insurance Agency, Inc. Gold plan
4.39 out of 5
5
ratings and reviews
80%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
John Hancock Gold
I thought the pricing was fair compared to other providers for the same coverage. As I did not file a claim, I can not comment upon the responsiveness to that. However, I found the representatives to be very helpful and knowledgeable when I was placing the coverage and any time I had a question thereafter.
Anne B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
I purchased this John Hancock Gold plan to cover the specifics I needed such as step-family members. Also, because I was cruising to Hawaii, I wanted to ensure I had evacuation coverage should I need it (actually one of our fellow passengers got medically evacuated via helicopter....hope she had this plan...). This plan covered what I needed, including insurance covering the flight in case of a crash. Many plans don't offer flight insurance as part of their plans.

I've purchased various travel insurance plans from Insuremytrip.com and have been happy with all of them. IMT.com has many insurance plans and price options. This John Hancock Gold plan met my needs very well without breaking the bank. Certainly worth the price for the peace of mind.
Susan R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Gold
The John Hancock plan was fine the problem is with the claim processing by Seven Corners. Very poor handling and service.
Charles D. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
Had to postpone the trip due to a family death, we got reimbursed for airline change fees and lost deposit on a rental property. After just one call the claim forms were emailed to us. The forms were easy to complete, and the claim was paid in just under 30 days. Well worth the price paid for the plan.
Robert R. would recommend this plan to a friend or relative.
6 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
The claim was handled very quickly and our check was in our mailbox in just over two weeks. The amount of the claim was correct to the penny. OUTSTANDING!!!
Janet N. would recommend this plan to a friend or relative.
19 of 19 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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