Travel Insurance Reviews John Hancock Insurance Agency, Inc. Gold
Offering the highest coverage limits of the three plans provided by John Hancock, the Gold plan offers the most included coverage as well as optional upgrades. This plan offers Trip Cancellation and Trip Interruption, as well as many other coverages including Missed Connection and Itinerary Change. These coverages could come in handy if a covered common carrier delay causes you to miss your cruise departure or if your travel supplier changes your covered trip itinerary after your departure date.
To learn more, see the John Hancock Insurance Gold product page.
John Hancock
Gold
Although I did not file a claim, after doing a lot of research and speaking with helpful representatives at Insure My Trip and John Hancock, I believe I left with the best coverage for me and my circumstances and had great peace of mind after they answered all of my questions. I also felt that the coverage was reasonable for what I was getting. As best as I could tell, they had the shortest window for trip Interruption / delays. All of my expenses were for airfare, so this was an important thing to me. This is the second time I have used Insure My Trip and will most certainly use it again for my next one. One can easily compare coverages, and get very helpful support to clarify coverage language...once you've whittled down your choices.
Elizabeth B. would
recommend this plan to a friend or relative.
John Hancock
Gold
Nice to have the peace of mind that if something were to go wrong, I'd be covered. Thank you!
Jennifer M. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Gold
Thankfully didn't need to apply for coverage but was extremely satisfied with policy features and InsureMyTrip's email communication in prep for my departure etc.
Susanne H. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Gold
This plan covered the thing I was most concerned about ( unexpected medical evacuation) plus it provided many other areas. Thanks!
Melinda M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
John Hancock
Gold
Having not actually used the insurance, it is difficult to answer some of these questions.
Rhonda K. would
recommend this plan to a friend or relative.
John Hancock
Gold
My daughter got sick so we took her to a doctor. We paid cash and filed a claim. We received our money back within 2 weeks without any hassle.
Jose A. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
John Hancock
Gold
I thank God that I did not have to use this insurance. Overall, I was protected.
Maria Jennifer C. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Gold
We purchased this plan for a cruise in French Polynesia. While there, we had a medical emergency which required care. On our return flight to Los Angeles, the flight was delayed and I arrived too late to make my connecting flight and had to get a hotel room at the airport. We filed two claims for these small costs. We never received payment. HOWEVER, we belatedly called the company, and the representative advised that they had mailed checks. The timing was just when we transitioned from our summer home to our winter home, so the checks were clearly lost, and he confirmed that they had not been cashed. He said that he would stop payment on the original checks and issue replacements, which he did. Bottom line, our claims were honored without dispute. A very satisfactory experience!
Carl E. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
The trip included a
cruise
tour
John Hancock
Gold
My husband was admitted to hospital a day after we landed in London, on second day of our trip . We had already checked in for the next flight. It wasn't easy to find how to infirm you but I did so by email.
It was nearly impossible to figure out how to actually file a claim. But I persisted, and it has now been paid.
Claim was all by email and attached files. Eventually a check came for cruise part with some asterisks stating a letter would be sent about the medical part. No letter ever arrived! Eventually i sent another email and the claim was processed.
It was nearly impossible to figure out how to actually file a claim. But I persisted, and it has now been paid.
Claim was all by email and attached files. Eventually a check came for cruise part with some asterisks stating a letter would be sent about the medical part. No letter ever arrived! Eventually i sent another email and the claim was processed.
Brenda R. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
John Hancock
Gold
I thank God I didn’t have to use this.
Maria Jennifer C. would
recommend this plan to a friend or relative.