Travel Insurance Reviews for M.H. Ross

M.H. Ross Travel Insurance Services designed its first custom travel insurance program in 1961, beginning a long and prosperous relationship with travelers. Their team of experienced specialists and technical experts in the travel insurance industry work together to provide you with prompt and professional service, anticipating your needs and solving your problems before they occur.

Learn more about M.H. Ross.

Customers rate M.H. Ross plans
(4.53 out of 5)
based on 707 ratings and reviews.
97% of customers would recommend these plans to a friend or a relative.
Show
Sort by
Filed claim
The trip included a
M.H. Ross Advantage Asset
Reasonable price.
Edgar S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
M.H. Ross Advantage Asset
I ordered my insurance by calling InsureMyTrip as opposed to looking at all the plans online. I would recommend everyone doing this as well. The customer service representative was very helpful in describing all the benefits, and helped recommend the right plan for me.
John T. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
M.H. Ross Advantage Asset Plus
Third time using InsureMyTrip, the plans are affordable, and the peace of mind is priceless. The customer service is fantastic in selecting a plan. They do not push you to the more expensive plan. Actually, they have steered me towards a more cost effective option with all the coverage I need.
Bruce G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
M.H. Ross Advantage Bridge
Insurance for these big trips is so important that I can not imagine not having it. The M.H. Ross Advantage Bridge plan is very comprehensive and the cost is very competitive. Fortunately, I have never had to use it. However, there is peace of mind knowing I am covered if something happens.
Kathryn S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
M.H. Ross Advantage Asset
I haven't reviewed these plans in the past, but this was the first time we ever purchased and had to use the plan. We had flights at both the start and end of our trip cancelled, leading to delays and loss of hotel/extended hotel stays. TripMate, the claims administrator for M.H. Ross, was great about paying our claim. We received the money less than a month after submitting the claim. A couple of caveats - they are not very good at communicating the claims status, and you have to make sure you have documented proof of everything - which is no surprise. My advice is if you get in a situation where you need a claim, copy every document, especially for flight cancellation. They wanted both our old and new boarding passes, which normally you give at the gate, but we made copies of them beforehand. Overall, the experience was an A+. They never questioned any of our claims,and payed us very promptly. What more could you want?
Peter S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
M.H. Ross Advantage Asset
Found it easy to purchase the plan. Had peace of mind before and during my trip knowing I had it.
Lisa G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
M.H. Ross Advantage Asset
Usually I just do it myself online, but this time I had some questions and called. The CSR was terrific and well informed. She was able to answer my questions and as a result I was able to buyer a slightly less expensive policy between the two I was considering.
Anne R. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
M.H. Ross Advantage Asset
M.H. Ross is a wonderful company. While I did not file a claim for this trip, I did file a claim for my previous trip. I had to cancel my trip due to the death of my grandmother. Within three weeks of sending them my grandmother's death certification, M.H. Ross refunded the remaining amount of my airfare. I highly recommend M.H. Ross for all your travel needs. Excellent company!
Olusola T. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
M.H. Ross Advantage Asset
This policy offered the coverages I needed at a fair price.
Tammy S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
M.H. Ross Advantage Asset
I had a bad head cold and was unable to participate in a prepaid unrefundable scuba diving day. The dive operater wrote a receipt, signed with her contact email address to verify the legitimacy of the incident. But because I was not "evaluated by a physician" it would not be worth filing.
Karen T. would not recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Cindy
    Photo
    Thank you for your review. We are sorry to hear that you were ill during your trip. You bring up an excelent point about travel insurance. When becoming ill or injured, while on a trip, it is necessary to seek medical attention while on your trip in order to have coverages such as interruption and medical expenses reimbursed through your insurance coverage. Also, be sure to get copies of medical records and an itemized receipt. Don't forget that you can always call the 24-hour emergency assistance number for guidance. They are there for more than just emergencies and can provide other services as well.
    Mar 04,2015
Show reviews per page.