Travel Insurance Reviews TripAssure
TripAssure (formerly MH Ross) designed its first custom travel insurance program in 1961, beginning a long and prosperous relationship with travelers. Their team of experienced specialists and technical experts in the travel insurance industry work together to provide you with prompt and professional service, anticipating your needs and solving your problems before they occur.
Learn more about TripAssure.
TripAssure
Advantage Bridge
It is good to have insurance for possible health problems. I would use in the future.
Nancy F. would
recommend this plan to a friend or relative.
TripAssure
Advantage Bridge
Insure my trip makes it easy to find an appropriate policy for a trip. The good fortune of not having had a need to file a claim makes it difficult to judge the effectiveness of the policies we have purchased.
Lynette K. would
recommend this plan to a friend or relative.
TripAssure
Advantage Bridge
The plan appeared to have excellent coverage. Since I didn't have to file a claim, I'm unable to comment on that aspect.
Rosemary C. would
recommend this plan to a friend or relative.
TripAssure
Advantage Bridge
I flew to Paris on 10/20/2016 and my baggage was delayed for 3 days. I filed a claim with MH Ross through TripMate on November 1, 2016 right after I came back for my trip for the costs that I incurred due to my luggage delay. I submitted a claim for approximately $200.00 and I am still waiting as of 2/22/17 for my claim to be processed. I have called on numerous occasions and submitted all the documents needed and my claim is still pending even though the last representative that I spoke to told me that they have received all the documents needed. Keep in mind that the claim is only $200 and I can imagine how much of a headache it would be for a much bigger claim! This is the first time that I ever filed a claim and I am extremely disappointed with MH Ross. I do not recommend to anyone to purchase insurance policies from them.
After months of going back and forth with this company, they finally paid just a small portion of the claim. Do not recommend!
After months of going back and forth with this company, they finally paid just a small portion of the claim. Do not recommend!
Roseflore B. would not
recommend this plan to a friend or relative.
2 of
7 people found this review helpful
The trip included a
cruise
tour
TripAssure
Advantage Bridge
Glad we didn't need to collect on the coverage as our trip went as planned. It was good to know we had it just in case.
Joan M. would
recommend this plan to a friend or relative.
TripAssure
Advantage Asset
BEWARE! I will never purchase insurance from any company that uses Tripmate to handle their claims. After taking months to handle, they first denied my claim, and then after an appeal process, they eventually paid but shorted me. My travel partner purchased insurance through insuremytrip with another provider and I purchased through MH Ross, and I submitted all documentation to both companies. The other provider paid in full within two weeks. Seven months later, I am still dealing with Tripmate Tripmate did not have my back after years of never having to submit a claim. BUYER BEWARE!
Gary H. would not
recommend this plan to a friend or relative.
3 of
6 people found this review helpful
-
Zac
Thank you for your feedback on the policy, and for allowing us to advocate on your behalf. We are pleased to learn that your appeal proved to be moderately successful. Please let us know if you require further assistance by calling 800-487-4722.Mar 25,2016
TripAssure
Advantage Asset
It seemed like a good plan and the cost seemed reasonable. It was nice to know there was a help line available. I would use the company again.
Jean H. would
recommend this plan to a friend or relative.
TripAssure
Advantage Asset
Insuremytrip is a great place to shop for travel insurance. It gives clean straight forward information to make an informed choice of travel insurance.
Omar G. would
recommend this plan to a friend or relative.
TripAssure
Advantage Bridge
I didn't have any reason to access anything so I really can't say much.
Judson H. would
recommend this plan to a friend or relative.
The trip included a
tour
TripAssure
Advantage Complete
Called to discuss what type of coverage I wanted for a winter snowboarding holiday. Service was very helpful, and the policy was sorted out over the phone, with documents emailed to me straight away. Excellent service and will use again.
Mark H. would
recommend this plan to a friend or relative.
In response to her inquiries, TripAssure advised that your claim was actually finalized back on Feburary 22, 2017. The payment for 110.70 USD was then printed and mailed on February 27, 2017 for toiletries purchased while the baggage was delayed. However TripAssure also sent you a letter on February 23, 2017 advising that they would not reimburse you for the additional airfare since it is not a covered expense under Baggage Delay which was correct according to your policy terms.
Hopefully we will hear from you for future trips. We are available to assist you in quoting and purchasing a plan weekdays from 7:00 AM to midnight ET and weekends 9:00 AM to 9:00 PM ET.