Travel Insurance Reviews for M.H. Ross

M.H. Ross Travel Insurance Services designed its first custom travel insurance program in 1961, beginning a long and prosperous relationship with travelers. Their team of experienced specialists and technical experts in the travel insurance industry work together to provide you with prompt and professional service, anticipating your needs and solving your problems before they occur.

Learn more about M.H. Ross.

Customers rate M.H. Ross plans
(4.53 out of 5)
based on 702 ratings and reviews.
97% of customers would recommend these plans to a friend or a relative.
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Filed claim
M.H. Ross Advantage Asset Plus
I filed a claim which took 5 months to get paid. I have accepted that the terrorism clause in the plan was worded poorly, and forced me to invoke the "Cancel for Any Reason" benefit of the plan, which only pays 75% of cancellation fees. The terrorism clause was worded such that the U.S. Government has to officially call the event an act terrorism. In Israel, there are things that occur that don't get officially designated by the U.S. State Department as terrorism. The cancellation for terrorism part of the plan was cleverly worded to leave a gap where some terrorist acts are not covered if they don't make the State Department radar. Now for the claim, although I sent in all the proper documentation, they were looking for a specific form of documentation from the airline on the cancellation fee, which was difficult to obtain. Eventually, I did get this resolved, and they did pay the claim.
David M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We appreciate your business, and are pleased to learn that your claim was paid. We apologize on behalf of the claims administrator that your claim took five months to resolve.

    The wording of Trip Cancellation for a Terrorist Attack can be confusing, but the coverage is worded similarly in the majority of plan certificates. In the future, please feel free to call us for clarification. Unfortunately, none of the comprehensive policies on our website cover trip cancellation for the previously referenced events.
    We advise customers concerned about war (declared or undeclared), political or civil unrest to purchase the "Cancel For Any Reason" benefit. There are usually three conditions that must be met to purchase a "Cancel For Any Reason" policy: The policy needs to be purchased within 10-30 days after making the initial trip payment/deposit, the entire pre-paid and non-refundable trip cost needs to be insured, and the covered trip must be canceled more than 2 days prior to the departure date. The majority of "Cancel For Any Reason" policies will reimburse 75% of the trip cost, unless otherwise noted.

    We encourage customers to call InsureMyTrip prior to purchasing travel insurance to ask questions about coverage and receive recommendations based their needs. InsureMyTrip is open 7 days a week at 800-487-4722.
    Mar 05,2015
The trip included a
M.H. Ross Advantage Asset
You were wonderful to work with. I would use you again. Thanks.
Christopher S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
M.H. Ross Advantage Complete
I thought it was the best plan possible. One suggestion:
if a person buys a plan on a regular basis, it would be nice to have a special discount. Sort of like a "frequently flyer" discount.
Rhonda B. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
M.H. Ross Advantage Bridge
Easy process. Gave us peace of mind. Thank you.
Gina A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
M.H. Ross Advantage Asset Plus
We needed the "Cancel for any reason" option, which was at a fair price, however we did not have to use it.
Signe A. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
M.H. Ross Advantage Asset Plus
The tour company which I used also provided insurance, but it was twice as much. I went to InsuredMyTrip and found a reasonable low-cost plan.
Van H. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
M.H. Ross Advantage Asset Plus
Fortunately did not have to use the plan . Therefore, I do not know what would happened if we had a claim.
Sasan R. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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