Travel Insurance Reviews for M.H. Ross

M.H. Ross Travel Insurance Services designed its first custom travel insurance program in 1961, beginning a long and prosperous relationship with travelers. Their team of experienced specialists and technical experts in the travel insurance industry work together to provide you with prompt and professional service, anticipating your needs and solving your problems before they occur.

Learn more about M.H. Ross.

Customers rate M.H. Ross plans
(4.52 out of 5)
based on 579 ratings.
97% of customers would recommend these plans to a friend or a relative.
We have 4 M.H. Ross plans available. Prices paid recently for these plans range from $25 to $497 USD.

Showing 1-10 of 29 Reviews
Show

Filters: the United States
Sort by
Filed claim
Review by
on
for a trip to United States - Continental. United States - Continental.
M.H. Ross Advantage Asset
The insurance was easy to obtain because of the simple purchase process.
dennis t. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to United States - Continental. United States - Continental.
The trip included a
M.H. Ross Advantage Asset Plus
I purchased this MH Ross plan because it was the cheapest available that included a Cancel-for-any-reason benefit that I wanted on my hotwire.com nonrefundable hotel room reservation. Unfortunately my plans did end up changing so I had to file a claim.

I figured since this was a cancel-for-any-reason claim it would be pretty fast, but it wasn't really. They received the claim on July 11, I heard nothing until Aug 6th, where they said I needed to get a confirmation from Hotwire showing the room was cancelled without a refund. Got that and e-mailed it to them on the same day.

Didn't hear anything until Aug 18th, when they said it was only going to be paid based on half the room cost, because on my hotwire confirmation it said 2 people (I simply forgot to change their default booking option on the site, but the price is the same whether its 1 or 2 people as they are all based on double occupancy). So obviously I disputed that, and they said they would research it and get back to me. Not hearing anything I e-mailed Insuremytrip for assistance on the 21st, and that's all it took. Got a call from a customer advocate that same day saying its all been resolved. Got a call from MH Ross the next day saying the final payment is in the system and I'll be getting a check in a few weeks.

Definitely glad everything worked out, although I do feel like this should have gone much quicker, especially for a cancel-for-any-reason claim which doesn't involve getting medical records, etc. I applaud Insuremytrip for having a great customer advocate program, I'll keep coming back for that reason alone.
Shane G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
Review by
on
for a trip to United States - Continental. United States - Continental.
M.H. Ross Advantage Asset
While we did not need to use the coverage purchased, we felt secure knowing it was available. It was easy to find from the rental website and the customer service representative I spoke with was very friendly and helpful.
Rajive M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to United States - Continental. United States - Continental.
M.H. Ross Advantage Asset
Didn't need it! But like any insurance, it is for the unexpected.
Gwendolyn R. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to United States - Continental. United States - Continental.
M.H. Ross Advantage Asset Plus
Claim process was very slow and I had to initiate every step. They also chose to send updates through the mail - some of which I did not receive.
Dana B. would not recommend this plan to a friend or relative.
4 of 5 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. In the future, if you experience delays early on in the claims process, please reach out to InsureMyTrip as we do employ customer advocates that assist our customers in expediting claims.
    May 16,2014
Review by
on
for a trip to United States - Continental. United States - Continental.
M.H. Ross Advantage Asset
I did not have to file a claim, but we had a snowstorm that closed roads getting to the airport. I had called to clarify my plan if we didn't make the flight home. They were very helpful. As it was a 2 hour trip to the airport took 6 hours and, we checked our bags with 1 minute to spare but I had peace knowing we would have had coverage in these circumstances if need be.
Mark W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Matt M.
    Photo
    Thank you for your feedback. The following is a covered hazard listed under this policy for travel delay:
    d) severe storms that cause a route closing validated by the National Weather Service records and local Department of Transportation Records.
    Please keep in mind that the coverages in these policies can vary from state to state. It is always beneficial to read the certificates before and after purchasing the policy.
    Mar 12,2014
Review by
on
for a trip to United States - Continental. United States - Continental.
The trip included a
M.H. Ross Advantage Asset
I did not need the insurance but am glad I had it in case I needed it.
Esther D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to United States - Continental. United States - Continental.
M.H. Ross Advantage Bridge
Great coverage at a fair price. Thankfully I did not have to file a claim which would be the true test of how good the coverage is/was
James P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
Review by
on
for a trip to United States - Continental. United States - Continental.
The trip included a
M.H. Ross Advantage Asset Plus
We had to pay extra for the feature we wanted (due to a bad experience with a previous insurer). It would be nice to be offered a partial refund if no claims were made.
Barbara H. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Miriam
    Photo
    Seriously, you wanted a "refund" because you didn't file a claim? That's the point of insurance. You pay even if you don't use it, so that those less fortunate then you apparently we are spared inordinate pain.
    Jul 12,2012
Review by
on
for a trip to United States - Continental. United States - Continental.
M.H. Ross Advantage Asset Plus
Everything about the plan and service from InsureMyTrip was exceptionally good. Out of three couples covered in this plan, one couple had to make a claim and received excellent service. I will not hesitate in the future to use InsureMyTrip. Thank you.
Mary W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.