Travel Insurance Reviews for M.H. Ross

M.H. Ross Travel Insurance Services designed its first custom travel insurance program in 1961, beginning a long and prosperous relationship with travelers. Their team of experienced specialists and technical experts in the travel insurance industry work together to provide you with prompt and professional service, anticipating your needs and solving your problems before they occur.

Learn more about M.H. Ross.

Customers rate M.H. Ross plans
(4.52 out of 5)
based on 604 ratings.
97% of customers would recommend these plans to a friend or a relative.
We have 4 M.H. Ross plans available. Prices paid recently for these plans range from $25 to $497 USD.

Showing 21-30 of 239 Reviews

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Filed claim
The trip included a
M.H. Ross Advantage Asset Plus
I purchased this MH Ross plan because it was the cheapest available that included a Cancel-for-any-reason benefit that I wanted on my hotwire.com nonrefundable hotel room reservation. Unfortunately my plans did end up changing so I had to file a claim.

I figured since this was a cancel-for-any-reason claim it would be pretty fast, but it wasn't really. They received the claim on July 11, I heard nothing until Aug 6th, where they said I needed to get a confirmation from Hotwire showing the room was cancelled without a refund. Got that and e-mailed it to them on the same day.

Didn't hear anything until Aug 18th, when they said it was only going to be paid based on half the room cost, because on my hotwire confirmation it said 2 people (I simply forgot to change their default booking option on the site, but the price is the same whether its 1 or 2 people as they are all based on double occupancy). So obviously I disputed that, and they said they would research it and get back to me. Not hearing anything I e-mailed Insuremytrip for assistance on the 21st, and that's all it took. Got a call from a customer advocate that same day saying its all been resolved. Got a call from MH Ross the next day saying the final payment is in the system and I'll be getting a check in a few weeks.

Definitely glad everything worked out, although I do feel like this should have gone much quicker, especially for a cancel-for-any-reason claim which doesn't involve getting medical records, etc. I applaud Insuremytrip for having a great customer advocate program, I'll keep coming back for that reason alone.
Shane G. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
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Value
Claims
Satisfaction
  • Empty Comment
M.H. Ross Advantage Asset
Enrollment process was very easy and the price was competitive.
Ajit M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
M.H. Ross Advantage Asset
While we did not need to use the coverage purchased, we felt secure knowing it was available. It was easy to find from the rental website and the customer service representative I spoke with was very friendly and helpful.
Rajive M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
M.H. Ross Advantage Complete
This should have been my first stop for travel insurance shopping. It will be now!
David W. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
M.H. Ross Advantage Asset
We were happy to have bought the insurance, especially after seeing a child evacuated from our ship by a Coast Guard Medevac Helicopter on the first day of vacation. You just never know. We also met a couple who got stuck in traffic and missed the cruise out of New York by 10 minutes. They didn't have insurance and had to fly to Bermuda and spend a few nights in a hotel before meeting up with the ship spending an extra $1000.
Glenn V. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
M.H. Ross Advantage Asset
Concerned about possible issues that could arise that would affect our three week trip to Italy, I reviewed several insurance options that would cover us with specifics issues before and/or during our trip and this plan covered us. Thank you.
Yenesis A. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
M.H. Ross Advantage Asset
This plan gave me peace of mind for my trip.
Robert G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
M.H. Ross Advantage Asset
It gives you piece of mind
alison m. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
M.H. Ross Advantage Asset Plus
Affordable and provided great coverage compared to other companies.
Joan B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
M.H. Ross Advantage Asset
They are very slow to respond taking over a month after they receive your claim to contact you saying they need more information. Everything they claim was required was provided. From start to end, with many phone calls expressing my displeasure, it took them over 2 months to resolve the claim. Would not recommend.
Joseph P. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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