For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews TripAssure

TripAssure (formerly MH Ross) designed its first custom travel insurance program in 1961, beginning a long and prosperous relationship with travelers. Their team of experienced specialists and technical experts in the travel insurance industry work together to provide you with prompt and professional service, anticipating your needs and solving your problems before they occur.

Learn more about TripAssure.

Customers who have taken a cruise rated TripAssure
4.60 out of 5
408
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
tour
TripAssure Advantage Bridge
I purchased this for elderly mom and myself because you just never know. I felt at ease knowing I had the coverage if it was needed, but we didn't. Thank you.

I will definitely purchase again as on this Cruise there was a guest that needed emergency medical care and had to change our route just a bit. It's good to be protected against any unforeseen emergency, incident, etc.

Thank you TripAssure for a worry free Cruise.
Pamela C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Katherine Burton
    TripAssure
    Photo
    Thank you for your kind words! We're happy to hear that trip insurance helped you on your cruise. Should you need anything in the future, we're here to help!
    Dec 10,2018
The trip included a
cruise
TripAssure Advantage Asset
Always use Insure My Trip when we cruise to Mexico. Best plans and rates.
Keith R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
TripAssure Advantage Bridge
Gave us total peace of mind.
Robert K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
TripAssure Advantage Complete
Very disappointed with the service I received from both Insure My Trip and Trip Assure Advantage. I called Insure My Trip twice about who to place a claim. They wanted nothing to do with me and told me to call Trip Assure. I called Trip Assure and was told someone would call back in 24 hours but no did. I called again and no return call. I then filed my claim on line and it said it would be processed and paid in 30 days. It ended up taking over 60 days and was only paid after I followed up and was on hold for 30 minutes waiting for a customer service rep. I used to be a loyal Insure My Trip customer but since this problem I have switched to another company and I will never use Trip Assure again.
Kevin S. would not recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Katherine Burton
    TripAssure
    Photo
    Hi Kevin, We are very sorry to hear about your frustration with the process and we assure you that this is not common place for our customer service team. We will sure to provide this feedback to the team. Again, we apologize for any frustration, and hope we can earn your business again the future.
    Nov 01,2018
The trip included a
cruise
TripAssure Advantage Bridge
We were covered but didn't need it. Can't say how it would have been if we had a claim.
Terry N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
TripAssure Advantage Asset
I called customer service to help me pick a plan for my particular trip. I am so glad I did because she
picked just what I needed. I am thankful I did not have to file a claim but I was confident that if something happened, I was covered.
Jane P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
TripAssure Advantage Asset
Happy to say didn’t use it don’t know. All insurance plans are far too expensive
Ruth C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for providing your feedback. There are 3 main factors that determine premium costs: the cost of the trip, the length of the trip, and the travelers' ages. 

    In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
     
    Sep 27,2018
The trip included a
cruise
tour
TripAssure Advantage Bridge
Thankfully did not need the plan, so I can only say the ease of purchase was nice. Cannot comment on anything else.
Matthew N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
TripAssure Advantage Complete
Didn't need the service, so can't speak to the claims process.
Donald M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
TripAssure Advantage Asset
I appreciate the way your customer service addressed my problem and quickly resolved the issue. Thanks again. I will always purchase my insurance from your company. again thanks.
Florence F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. International SOS
    (4.67)
  3. Berkshire Hathaway Travel Protection
    (4.64)
  4. Medjet
    (4.63)
  5. Trawick International
    (4.61)
  1. Berkshire Hathaway Travel Protection
    (4.49)
  2. Travelex
    (4.44)
  3. GeoBlue
    (4.43)
  4. John Hancock Insurance Agency, Inc.
    (4.28)
  5. AIG Travel
    (4.27)