Travel Insurance Reviews for M.H. Ross

M.H. Ross Travel Insurance Services designed its first custom travel insurance program in 1961, beginning a long and prosperous relationship with travelers. Their team of experienced specialists and technical experts in the travel insurance industry work together to provide you with prompt and professional service, anticipating your needs and solving your problems before they occur.

Learn more about M.H. Ross.

Customers rate M.H. Ross plans
(4.53 out of 5)
based on 707 ratings and reviews.
97% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
M.H. Ross Advantage Bridge
Insurance for these big trips is so important that I can not imagine not having it. The M.H. Ross Advantage Bridge plan is very comprehensive and the cost is very competitive. Fortunately, I have never had to use it. However, there is peace of mind knowing I am covered if something happens.
Kathryn S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
M.H. Ross Advantage Asset
Found it easy to purchase the plan. Had peace of mind before and during my trip knowing I had it.
Lisa G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
M.H. Ross Advantage Asset
This policy offered the coverages I needed at a fair price.
Tammy S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
M.H. Ross Advantage Asset
I had a bad head cold and was unable to participate in a prepaid unrefundable scuba diving day. The dive operater wrote a receipt, signed with her contact email address to verify the legitimacy of the incident. But because I was not "evaluated by a physician" it would not be worth filing.
Karen T. would not recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Cindy
    Photo
    Thank you for your review. We are sorry to hear that you were ill during your trip. You bring up an excelent point about travel insurance. When becoming ill or injured, while on a trip, it is necessary to seek medical attention while on your trip in order to have coverages such as interruption and medical expenses reimbursed through your insurance coverage. Also, be sure to get copies of medical records and an itemized receipt. Don't forget that you can always call the 24-hour emergency assistance number for guidance. They are there for more than just emergencies and can provide other services as well.
    Mar 04,2015
The trip included a
M.H. Ross Advantage Asset
After filing a claim for a cancelled trip, our experience with this company was terrible. We continually had to call them to track the claim and every time they would say we needed to send more paperwork. Some receipts we sent them 4 times. We even had one of the tour operators email us to ask why they kept asking him for the same information. It took about 6 months for us to get about half of our money back. The one good thing I will say is about InsureMyTrip, who stepped in to help us at one point and were great to deal with.
Michael H. would not recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We are pleased that you allowed InsureMyTrip to advocate on your behalf. In the future, please reach out to us sooner.

    We are sorry to learn that you were dissatisfied with the claims service. We apologize on behalf of the claims administrator that your claim took an unusually long time to process, and that you were repeatedly asked to provide documentation that had already been submitted. Depending upon the complexity of the claim, and how readily available the claims documentation is, claims processing should take anywhere between 3-8 weeks.
    Mar 18,2015
The trip included a
M.H. Ross Advantage Asset
This plan offered the right combination of coverage that I was looking for.
Brooke D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
M.H. Ross Advantage Asset
Fortunately, the dive resort in Belize we were going to, strongly recommended trip insurance. Unfortunately, my husband developed a hernia and needed surgery. He would not have been able to participate in the scheduled trip activities. He is a very healthy, active guy. The trip needed to be cancelled for all 5 of the insured travelers. We needed to use travel insurance for the first time ever. The claims administrator was thorough, communicative, and helpful. I thought the reimbursement was very fair, it covered just about everything. They ask for quite a bit of documentation, so be thorough with your paper work. I can't blame them. I would use them again in a heart beat! In fact, I'm booking my next trip and will call InsureMyTrip for coverage, instead of the company the tour operator suggested.
Mara D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims
Satisfaction
  • Empty Comment
The trip included a
M.H. Ross Advantage Complete
Called to discuss what type of coverage I wanted for a winter snowboarding holiday. Service was very helpful, and the policy was sorted out over the phone, with documents emailed to me straight away. Excellent service and will use again.
Mark H. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
M.H. Ross Advantage Asset
I looked at all the plans, and this was the best price for what I needed.
Allison D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
M.H. Ross Advantage Asset Plus
I felt secure enough, and well covered by this policy. Also, I had to call early on because I had to change my return day. The customer service representative was cordial, and able to correct my coverage. Thanks!
Lolita B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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