Travel Insurance Reviews TripAssure Advantage Bridge
The Advantage Bridge plan from TripAssure offers higher coverage limits than the Advantage Asset Plus plan, starting with Trip Interruption coverage. Other coverages include Cancel For Work Reasons, Missed Connection, and Emergency Medical Evacuation.
To learn more, see the TripAssure Advantage Bridge product page.
The trip included a
cruise
TripAssure
Advantage Bridge
Thankfully I did not use it.
Maria D. would
recommend this plan to a friend or relative.
The trip included a
cruise
TripAssure
Advantage Bridge
Even though we did not have to use the insurance just knowing that we had coverage was wonderful. Compared to the insurance that was offered by our cruise company this was a savings. I will always check with InsureMyTrip before traveling.
Craig M. would
recommend this plan to a friend or relative.
The trip included a
cruise
TripAssure
Advantage Bridge
A month after submission of a very well documented claim, I called for a status since the online claim tracker hadn't moved for two weeks. No one answered; however, the voice mail said someone would call back within 24 hours. No one did, but I got the same "will call you back within 24 hours" message. Again, no answer. I called again and actually got a person. They found my claim and said it would be expedited and I would hear from her in 3 workdays. At the 5 workday point, I called again and was told the claim was being reviewed and should be completed shortly. Evidently the claims work overwhelmed the available staff and everything was behind. Finally, after 2 1/2 months, the claim was paid.
Robert B. would not
recommend this plan to a friend or relative.
2 of
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The following is a statement issues by the claims administrator:
“Thank you for writing a review and making us aware of your negative experience with your claim. I understand you are dissatisfied with the time it took for your claim to be paid and our communication during the claims process. You are correct, you filed a very well documented claim, and Trip Mate did not process your claim quickly. Our goal is to process your claim within 10 business days once all documentation is received, and we failed to achieve this goal with your claim. Being responsive and communicating clearly is a priority for our customer service team, and we fell short of this, as well. We agree that it is unacceptable to promise a call back and not fulfill that commitment. Please accept my sincere apologies for the frustration associated with your claim. We truly appreciate you sharing this feedback because your experience will help us improve our training and better assist other travelers.â€