Travel Insurance Reviews for M.H. Ross Advantage Bridge

The Advantage Bridge plan from M.H. Ross offers higher coverage limits than the Advantage Asset Plus plan, starting with Trip Interruption coverage. Other coverages include Cancel For Work Reasons, Missed Connection, and Emergency Medical Evacuation.

To learn more, see the MH Ross Advantage Bridge product page.

Customers rate the M.H. Ross Advantage Bridge plan
(4.64 out of 5)
based on 140 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
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Filed claim
The trip included a
M.H. Ross Advantage Bridge
A month after submission of a very well documented claim, I called for a status since the online claim tracker hadn't moved for two weeks. No one answered; however, the voice mail said someone would call back within 24 hours. No one did, but I got the same "will call you back within 24 hours" message. Again, no answer. I called again and actually got a person. They found my claim and said it would be expedited and I would hear from her in 3 workdays. At the 5 workday point, I called again and was told the claim was being reviewed and should be completed shortly. Evidently the claims work overwhelmed the available staff and everything was behind. Finally, after 2 1/2 months, the claim was paid.
Robert B. would not recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are pleased to learn that your claim was paid. In the future, if you experience issues during the claims process, please contact InsureMyTrip. We employ a Customer Advocate Program which specializes in contacting the insurance company on the customers behalf to help resolve the claim.

    The following is a statement issues by the claims administrator:

    “Thank you for writing a review and making us aware of your negative experience with your claim. I understand you are dissatisfied with the time it took for your claim to be paid and our communication during the claims process. You are correct, you filed a very well documented claim, and Trip Mate did not process your claim quickly. Our goal is to process your claim within 10 business days once all documentation is received, and we failed to achieve this goal with your claim. Being responsive and communicating clearly is a priority for our customer service team, and we fell short of this, as well. We agree that it is unacceptable to promise a call back and not fulfill that commitment. Please accept my sincere apologies for the frustration associated with your claim. We truly appreciate you sharing this feedback because your experience will help us improve our training and better assist other travelers.”
    Aug 14,2015
The trip included a
M.H. Ross Advantage Bridge
The plan covered everything I wanted it to.
Adam G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
M.H. Ross Advantage Bridge
I didn't have to use the plan. However, I felt very secure having this plan with me as I travelled. The price was exceptional in comparison to other plans I reviewed.
Charles W. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
M.H. Ross Advantage Bridge
We were fortunate enough not to need to utilize our plan, but it was wonderful to have the peace of mind from knowing it was there for us!
Randolph P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • MH Ross Travel Insurance
    Photo
    Hope you had a great vacation and thanks for the review. Let us know if we can do anything to help you in the future!
    Jul 23,2013
The trip included a
M.H. Ross Advantage Bridge
The trip provider changed the dates of our trip. The company was just great about making the change easily. Much appreciated. Plan allowed for worry-free travel.
Sally A. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • MH Ross Travel Insurance
    Photo
    Sorry to hear about the last minute change, but glad we were able to help. Hope the rest of your trip went well. Let us know if there is anything we can do to help you in the future!
    Jul 23,2013
The trip included a
M.H. Ross Advantage Bridge
I especially liked the email reminder about the policy right before I departed.
John T. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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