Travel Insurance Reviews Nationwide
In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
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The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
The plan payment was fine. Filing the claim was a nightmare. I had to submit the claim repeatedly as your system was not easy to navigate and submit. You asked for multiple items for each part of the claim but almost impossible to get them all in your system.
John H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Nationwide Mutual Insurance
Essential
Always choose Nationwide Mutual Insurance Company Essential plan when I travel, filed claim only once and was fully reimbursed without a hassle
Irina P. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Essential
I am the type never to buy travel insurance. However, as this trip was more on the expensive side, i decided to insure it as i had elderly in laws coming along. I went with Nationwide as they are a big reputable insurance company and covered what i would need.
I am so glad i did buy insurance as one of my in laws suffered a stroke prior to the trip and had to make a claim. I tried calling and did get a hold of a representative who told me to file my claim online or mailing it in. I did my claim via the online portal. Uploaded what documents they needed and claimed was processed. Be forewarned though is communication is extremely scant. All you will receive is acknowledgement that your claim was received. A few weeks later i got checks for the amount i was claiming. Overall, satisfied but communication is extremely lacking. Document everything!!!
I am so glad i did buy insurance as one of my in laws suffered a stroke prior to the trip and had to make a claim. I tried calling and did get a hold of a representative who told me to file my claim online or mailing it in. I did my claim via the online portal. Uploaded what documents they needed and claimed was processed. Be forewarned though is communication is extremely scant. All you will receive is acknowledgement that your claim was received. A few weeks later i got checks for the amount i was claiming. Overall, satisfied but communication is extremely lacking. Document everything!!!
Chan T. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Nationwide Mutual Insurance
Essential
The plan is affordable while we travel overseas. However, we don't have claim experience, so still don't know it is a good plan or not. Hope we never need to claim anything that would be good for us and for the business.
qiao w. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Prime
Luckily I did not have to use my insurance at all. But everything was covered and that’s all that matters.
Thank you
Thank you
Jason H. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Prime
Super impressed! I have previously had a bad experience with another trip insurance company, which essentially kept on asking for the same documents and explanations over and over…and over. In the end, I gave up and moved on. So, I was skeptical when I had to file a claim for an injury this time.
What a pleasant surprise! They did ask, once, for a set of additional documents to be submitted (which included some items I had already submitted, like the itemized receipt and the credit card slip), but that was it. After the (re-)submission, the payment was issued within a couple of weeks—without my having to give them a nudge. I find the entire process to be fair enough. I will definitely use Nationwide’s Prime Plan again.
What a pleasant surprise! They did ask, once, for a set of additional documents to be submitted (which included some items I had already submitted, like the itemized receipt and the credit card slip), but that was it. After the (re-)submission, the payment was issued within a couple of weeks—without my having to give them a nudge. I find the entire process to be fair enough. I will definitely use Nationwide’s Prime Plan again.
Javier V. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Nationwide Mutual Insurance
Essential
Nationwide is not on your side. I booked multiple trips and purchased multiple insurance plans with Nationwide. They failed every time. They acted poorly right out of the gate - starting with not returning calls to not paying a very small claim. I worked hard to minimize any losses even though I had insurance (or so I thought). My insurance cost $218 and my claim was a mere $283. I even emailed the CEO and never heard back. Apparently their poor way of treating people starts at the top. I was shocked at how devious and cheap they were. I have used other companies that charged more but settled claims quickly, fairly and honestly. Do yourself a favor and shop elsewhere. I do like InsureMyTrip - they did try to act on my behalf.
Randy P. would not
recommend this plan to a friend or relative.
7 of
9 people found this review helpful
The trip included a
tour
Nationwide Mutual Insurance
Essential
Hard to comment appropriately, as I didn't have to use it.
Stanley S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Don’t know how good the plan was as I never used it or filed a claim
Rob H. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Essential
provided piece of mind while overseas. Did not have to use, thankfully.
Theodore w. would
recommend this plan to a friend or relative.
We are sorry to hear that you were unable to travel. Upon learning that your claim was deemed unpayable, we reached out to you about Nationwide making an exception to cancel the policy for a refund of premium. Nationwide needs additional information in order to determine if you meet the guidelines for a successful exception. Please contact us at 800-487-4722 for further information.