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Travel Insurance Reviews Nationwide Prime

The Prime plan allows you to insure a higher trip cost than the Essential plan and also includes higher amounts of coverage to protect your pre-paid non-refundable monetary investment. This plan includes benefits for missed connections and changes in itineraries, along with a pre-existing condition waiver.

To learn more, see the Nationwide Prime product page.

Customers who have and visited Italy rated the Nationwide Mutual Insurance Company Prime plan
4.34 out of 5
16
ratings and reviews
93%
recommended
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Cruise
Filed claim
Nationwide Mutual Insurance Prime
I tested positive for Covid before our return flight. This was over a year ago when a negative test was still required. My policy covered the additional hotel and food that and other expenses that we incurred for the subsequent week. It took quite a while to get the refund, but that didn’t bother me as long as I got it. I was very pleased with my coverage.
Janell M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Prime
I didn’t use the insurance but was with someone on our cruise who needed emergency surgery and luckily got travel/medical insurance
Albert P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Prime
I did not use the coverage on this trip, but have used it on other trips and been pleased.
Robert O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Nationwide Mutual Insurance Prime
Our claim was processed very fairly, but took a very long time. Apparently, our optimum email address was not supported by Nationwide and by the time we realized this, an additional month had lapsed.
Dolores B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Nationwide Mutual Insurance Prime
I had already recommended the plan to my sister for her trip abroad and to my friends who were traveling to Bermuda. I appreciated the customer service in steering me through the myriad of options and with good customer service I would have spent more than necessary for my needs.
Edward K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Prime
Although I rated the Nationwide plan as providing the coverage that I wanted at a good price and was completely satisfied, I had no reason to file a claim. Accordingly, my satisfaction with the plan and its coverage is entirely untested.
Robert P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Prime
I suppose the coverage would have been good if I had needed it, however, I never received any information after my purchase (this review request is the first communication) and had I needed to avail of the insurance, I wouldn't have had any clue where to begin - I didn't even have the name of the insurance company. Fortunately, I didn't need to use it.
Anna Maria F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your review. I apologize you did not receive the email containing your policy. We are open seven days a week so should this happen in the future, please call us right away so we can re-send the policy to you.
    Jul 03,2014
Nationwide Mutual Insurance Prime
The plan is great but I was disappointed that coverage for my prescription glasses was not included.....someone stepped on them on the plane and broke them. I think they should be included in the coverage. Other than that, I was very satisfied with the great customer service representative that took excellent care of me. I would not hesitate to use your company again.
Maria P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Prime
The claim process was S-L-O-W -- it took nearly 8 weeks (and a couple phone calls) from initial contact to getting the actual check. For a small baggage delay claim, it seemed extremely long and I would encourage them to improve their service levels and timing. Because of the delays and follow-up I had to keep doing, I would think twice before purchasing their policy again. In the end, they did come through though.
William P. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Prime
We are happy that we did not use the insurance, but we had it in case we needed it. We bought the same plan last year and had a 5 day delay in getting a suitcase in Rome, thus we used it last year.
Thomas N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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