Travel Insurance Reviews for RoamRight

RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service.

Learn more about RoamRight.

Customers rate RoamRight plans
(4.62 out of 5)
based on 399 ratings and 158 reviews.
97% of customers would recommend these plans to a friend or a relative.
We have 3 RoamRight plans available.

Showing 1-10 of 158 Reviews

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Filed claim
The trip included a
RoamRight Essential
Price for this insurance was much less than the insurance offered by the cruise line, and my travel agent.
Denetra S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Preferred
I had some luggage delays from LAX. When you arrive and your luggage does not, it is difficult to know whether it is lost or just delayed. You have to buy necessary items from your destination, stuff that you normally don't think about until it isn't there. RoamRight did the right thing. How hard is it to do the right thing? Thanks. I have now bought my plan for my trip in February. Come on people for $20, the peace of mind is worth $20. Now don't get me wrong, filing a claim is tedious, but it's worth it in the long run.
JEFFREY L. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Preferred
Easy to use the website and purchase.
JOY S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
It was annoying to keep having to call and send confirming emails when I made my final payment. It would be nice to just pay for all of the coverage at the beginning, since I knew how much my total cost would be for airfare and lodging.
Laura G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you are displeased with the policy adjustment protocol. In the future, if you have an accurate price point of the total pre-paid and non-refundable trip cost, you can insure the entire cost up front, and pay the entire premium up front. Please be mindful that you would be reimbursed only for the trip cost that was non refundable at the time of cancellation. Here are several reasons why we advise customers to purchase insurance for the current trip cost, and add the costs of any subsequent arrangements as you make them: If an insured over estimates the trip cost or never incurs the trip cost, they will have purchased too much coverage, and will have over paid on premium. Outside of the 10-14 day review period there are no refunds. On the other hand, if the insured under insures, they risk invalidating the pre-existing conditions waiver. If you have any questions or concerns, please call us at 800-487-4722.
    Jan 10,2015
RoamRight Preferred
I think it is good to get coverage for unexpected interruptions in travel. I purchaced the "Cancel for any reason" and received back %75 percent of my cost. Add in the cost of the insurance and it was better than not getting anything back at all. They we're great at processing my claim and sending a reimbursement in a short time.
Kerrie M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
RoamRight Preferred
Never travel without it.
Leslie E. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
The price was in line with other companies, which all seem high and are all significantly higher than they were a few years ago. It was easy to sign up and the reminders pre-trip were a plus.
Ellen B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. In order to calculate premium, insurance providers use the following information: the cost of the trip, the ages of the travelers, and the length of travel. In general, comprehensive polices will cost 4%-10% of your total pre-paid, nonrefundable trip cost.
    Jan 06,2015
RoamRight Essential
Price was reasonable for insuring against kids getting sick before a ski trip. Peace of mind well worth the low premium I paid for it a few months ago.
Glenn G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
I did not need to use my trip insurance but I was glad I had it, just in case.
Karen B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
The best part was that we did not have any problems! That is the best insurance ever! Our sailing trip in the British Virgin Islands was wonderful, and the three of us, myself, my 85-year old husband and our daughter handled a 46- foot sailboat for the week without incident.
Paula M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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