Travel Insurance Reviews for RoamRight

RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service.

Learn more about RoamRight.

Customers rate RoamRight plans
(4.64 out of 5)
based on 558 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
Filters: the Caribbean
Show
Sort by
Filed claim
The trip included a
RoamRight Essential
Great customer service. They answered every question and were very knowledgeable. I loved the emails that kept me informed.
Michael P. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
RoamRight Essential
I was very pleased with the professionalism of the customer service representatives. They answered my questions without hesitation. I would definitely use this company on my next cruise.
Larry H. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
RoamRight Essential
We felt comfortable traveling and knowing that we had good coverage.
Judith B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
RoamRight Essential
Good insurance at a reasonable cost.
Lois W. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
RoamRight Essential
We choice the coverage for the non pre-existing clause that our cruise line insurance has. The price was right and worth it you just never know if you may need the coverage.
Evaristo M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
RoamRight Essential
I filed a claim 2 days after my return. I attempted to prove my expense by submitting the cruise line disembarkation bill. After wait a week, I called RoamRight and they demanded a credit card statement. However, the bottom of the cruise line bill stated it was being paid by my credit card. They said that was not proof. Anyone who has ever been on a cruise knows you don't get off without a credit card covering your expenses. So I had to wait for my credit card billing info before processing.
WILLIAM D. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We appreciate the business you have done with InsureMyTrip over the past several years, and are pleased to learn that your claim was paid.

    We want our customers to be aware of our Customer Advocate Program. If you experience a delay in receiving claim status updates, confusion over necessary supporting documentation, or need help in filing an appeal for a denied claim, please contact InsureMyTrip and ask for a customer advocate. Our phone number is 800-487-4722, or, if you would prefer, our email address is customercare@insuremytrip.com. If you choose to email, please be sure to include your order number and claims number. Our customer advocates will then contact the insurance provider on your behalf to help resolve your claim.
    Mar 05,2015
The trip included a
RoamRight Essential
Seemed expensive, but for our ages it was comfortable knowing we were well taken care of.
Rosilee S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. In general, comprehensive travel insurance policies will cost between 4%-10% of the total pre-paid, non-refundable trip cost. Typically, travel insurance providers use the following factors in order to calculate the premium: the cost of the trip, the ages of the travelers, and the length of the trip.
    Feb 09,2015
The trip included a
RoamRight Preferred
Never travel without it.
Leslie E. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
RoamRight Preferred
The piece of mind knowing that if I need the insurance it would be there. The purchase of the policy and explanation of coverage was very easy.
Janet M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
RoamRight Essential
The customer service representative I talked to from your company was wonderful. She was very helpful and was able to save me money. Because my family was traveling in from so many places, I was worried that something would go wrong, but knowing we had this insurance really helped relieve me fears. We're thankful we didn't have to use it, but it was so good to have "just in case".
Maco F. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.